Investigation Support Officer

Carrington West; Greater London; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A leading recruitment firm is seeking a highly organised Investigation Support Officer to join their Counter Fraud & Investigations team. This role involves coordinating interviews, managing case records, and supporting investigators. Successful candidates will have strong administrative skills, attention to detail, and the ability to handle sensitive information. This is an exciting opportunity for those interested in counter-fraud work within a supportive team environment.

Qualifications

• Proven administrative experience in a busy, confidential environment.
• First-class organisation, prioritisation and time management.
• Meticulous attention to detail across documentation, record-keeping and version control.

Responsibilities

• Coordinate interviews and maintain records for casework.
• Handle the initial intake of cases including reports.
• Provide data and document support to investigators.

Skills

Administrative experience

Organization skills

Attention to detail

Written and verbal communication

Proficient in MS Office/365

Job description

Are you a highly organised administrator who thrives in a fast-paced, detail-driven environment?

Do you have counter fraud experience?

Salary: £30,901.65 to £36,354.95
Location: Birmingham or London (hybrid), 3 days in office per week
Closing date: Wednesday 19th November

Join a high-profile Counter Fraud & Investigations team safeguarding public money across a major UK infrastructure programme. This junior role is the engine room of the function, coordinating interviews, maintaining immaculate records, handling the initial intake of cases (including “speak out” reports), and providing data and document support so investigators can focus on the complex work. You’ll gain exposure to live casework, clear processes, and a supportive culture that values integrity, learning and progression.

Essential Requirements

• ·Proven administrative experience in a busy, confidential environment.
• ·First-class organisation, prioritisation and time management.
• ·Meticulous attention to detail across documentation, record-keeping and version control.
• ·Strong written and verbal communication; calm, professional manner.
• ·Confident user of MS Office/365, spreadsheets and document management systems.
• ·Able to coordinate interviews, prepare packs, capture notes and manage evidential files.
• ·Discretion and sound judgement when handling sensitive information.

Nice to Have

• ·Exposure to counter-fraud, ethics, compliance or investigations work.
• ·Experience within public sector, regulated industries or construction.
• ·Familiarity with case management tools, whistleblowing/“speak out” services and basic data analysis.

If you’re detail-focused, proactive and keen to build a career supporting meaningful counter-fraud work, I’d love to hear from you. Please contact Emily Atkins at Carrington West to discuss the Investigation Support Officer role.