Inventory and Customer Account Coordinator

ASL Technical Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing organization in the United Kingdom is seeking an organized Inventory and Customer Account Coordinator. The role involves sales administration, customer service, and order processing, with occasional attendance at trade shows or industry events. Candidates should have strong communication skills, be detail-focused, and possess a proactive attitude. This role is crucial for supporting smooth sales operations and enhancing customer relationships.

Qualifications

• Experience in sales admin, order processing, or customer support.
• Strong customer relationship skills.
• Confident preparing quotes and processing orders.

Responsibilities

• Update weekly stock lists.
• Process inbound enquiries and quotation requests.
• Manage shared inboxes and prioritize emails.
• Handle direct sales enquiries and prepare quotes.
• Support customers with post-sales service.

Skills

Sales administration

Customer service

Order processing

MS Office skills

Communication skills

Organizational skills

Proactive attitude

Job description

Inventory and Customer Account Coordinator

ASL Technical are supporting a growing organisation in hiring an organised and customer-focused Inventory & Commercial Sales Coordinator. This role suits someone confident in sales administration, order processing, and customer service, with the ability to manage enquiries efficiently and support smooth sales operations. Occasional attendance at trade shows or industry events may be required.

Key Responsibilities

• Update weekly stock lists
• Process inbound enquiries and quotation requests
• Manage shared inboxes and prioritise emails
• Handle direct sales enquiries and prepare quotes
• Review purchase orders for accuracy
• Follow up on quotations and provide order updates
• Support customers with post-sales service
• Liaise with internal teams to ensure smooth workflows
• Identify process improvements and upsell opportunities
• Answer incoming calls professionally

Experience & Skills Required

• Experience in sales admin, order processing, or customer support
• Strong customer relationship skills
• Confident preparing quotes and processing orders
• Good MS Office skills (Excel, Outlook, Word)
• Excellent written and verbal communication
• Highly organised and detail-focused
• Comfortable working with multiple teams and time zones
• Positive, proactive attitude
• Willingness to attend customer or industry events

Desirable

• Aerospace or technical engineering sales experience
• Familiarity with ILS, PartsBase, or WebSales
• Knowledge of inventory or order systems

Apply Now

If you re a proactive coordinator with strong customer service and sales support skills, apply today and the ASL Technical team will be in touch.