Inventory and Customer Account Coordinator

ASL Technical Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing organization in the UK seeks an Inventory & Customer Account Coordinator. The successful candidate will manage sales administration and customer support tasks, ensuring smooth operations. Required skills include experience in sales admin, order processing, and strong communication abilities. This role may necessitate attending trade shows. The ideal candidate is proactive, detail-oriented, and comfortable with MS Office tools, contributing effectively to team workflows.

Qualifications

• Proven experience in sales admin, order processing, or customer support.
• Excellent written and verbal communication skills are essential.
• Highly organized with a detail-oriented approach.

Responsibilities

• Update weekly stock lists and manage stock levels.
• Process inbound enquiries and quotation requests efficiently.
• Handle direct sales enquiries and prepare accurate quotes.

Skills

Sales administration

Customer support

Order processing

MS Office

Communication skills

Organization

Job description

Inventory and Customer Account Coordinator

ASL Technical are supporting a growing organisation in hiring an organised and customer-focused Inventory & Commercial Sales Coordinator. This role suits someone confident in sales administration, order processing, and customer service, with the ability to manage enquiries efficiently and support smooth sales operations. Occasional attendance at trade shows or industry events may be required.

Key Responsibilities

• Update weekly stock lists
• Process inbound enquiries and quotation requests
• Manage shared inboxes and prioritise emails
• Handle direct sales enquiries and prepare quotes
• Review purchase orders for accuracy
• Follow up on quotations and provide order updates
• Support customers with post-sales service
• Liaise with internal teams to ensure smooth workflows
• Identify process improvements and upsell opportunities
• Answer incoming calls professionally

Experience & Skills Required

• Experience in sales admin, order processing, or customer support
• Strong customer relationship skills
• Confident preparing quotes and processing orders
• Good MS Office skills (Excel, Outlook, Word)
• Excellent written and verbal communication
• Highly organised and detail-focused
• Comfortable working with multiple teams and time zones
• Positive, proactive attitude
• Willingness to attend customer or industry events

Desirable

• Aerospace or technical engineering sales experience
• Familiarity with ILS, PartsBase, or WebSales
• Knowledge of inventory or order systems

Apply Now

If you re a proactive coordinator with strong customer service and sales support skills, apply today and the ASL Technical team will be in touch.