International Payroll Operations Manager

PRIMARK; Normanton on Trent; On-site; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Pension

Potential bonus

27 days leave

Bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Job summary

Primark is seeking an International Payroll Operations Manager to lead end-to-end payroll delivery across multiple countries. You will build a high-performing team, ensure timely, accurate payroll processing, and maintain strong vendor relationships while driving continuous improvements.

This role handles UK and international payrolls, statutory deadlines and audits, reporting to Global Payroll leadership. The ideal candidate has 7+ years managing EMEA payrolls, CIPP qualification, and proven

Qualifications

• Minimum 7 years managing EMEA payrolls and payroll systems.
• CIPP qualification or equivalent.
• Strong project management experience.
• Experience coaching teams in fast-paced environments.
• Excellent written and verbal communication skills.

Responsibilities

• Build and maintain a high-performing payroll team.
• Manage end-to-end payrolls for supported countries from start to finish.
• Review and approve payrolls in line with compliance; ensure timely processing.
• Lead with improvements in international payroll operations.
• Lead new markets and store implementations for payroll.
• Support Global Payroll Team meetings and ensure smooth transitions.
• Manage day-to-day payroll vendor relationships.
• Ensure bank file processing and payments to employees and third parties.
• Support payroll audits and statutory rule updates.
• Maintain strong stakeholder relationships to deliver accurate payroll on time.

Skills

Payroll management

EMEA payrolls

Project management

Stakeholder management

Excel

Education

CIPP qualified or equivalent

Tools

Payroll software

Job description

International Payroll Operations Manager (12 nmonth FTC)

Because we strive to put people first.

Culture, our way.

Payroll at Primark

What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You'll Get

• Healthcare, pension, and potential bonus.
• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
• Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

The International Payroll Operations Manager is responsible for the end-to-end operational delivery of our international payrolls, working with stakeholders to deliver best in class payroll services.

Key Responsibilities:

• Build and maintains a strong high-performing team.
• Manage the payroll process for supported countries from start to finish, ensuring timely and accurate processing, delivery and reconciliation.
• Review and approve payrolls in line with compliance and control processes.
• Continually look for areas of improvement within the international payroll operations process.
• Take the lead in new markets and new store implementations for payroll.
• Lead/support with Global Payroll Team meetings/calls.
• Stabilisation of new markets/stores by successfully transitioning them into existing processes.
• Manages the day-to-day operational relationship with our payroll vendors and escape any poor delivery performance to Regional Managers and Global Process owner.
• Ensure processing of bank files and payments to employees and various third parties such as tax authorities.
• Support in case of labour inspections and payroll audits.
• Testing system upgrades and new functionality rollouts, ensuring updates to statutory rules are implemented within the payrolls and communicated to stores.
• Build and maintain strong working relationships with stakeholders to deliver payroll accurately and on time.
• Responsible for payroll calendars and deadlines whilst being aware of tax, social security and bank holiday deadlines for all mainland Europe.
• Help minimise costs by identifying tasks that could be managed internally instead of being delegated to suppliers.
• First escalation point to support with payroll discrepancies.
• Support/Lead projects as necessary.

Qualifications, Experience and Skills:

• Minimum 7 years' experience of managing EMEA payrolls and payroll systems.
• CIPP qualified or equivalent.
• Strong project management experience.
• Demonstrable experience of managing and coaching individuals and teams in high pace environments
• Ability to lead and influence others
• Ability to build effective working relationships with both internal and external Effective and persuasive written and verbal communication skills, including the ability to present complex information in an understandable manner to all areas of the business
• Ability to lead teams to deliver tasks at pace whilst maintaining focus on quality service
• Demonstrates Primark behaviours and values, with sound judgement, unquestionable ethics and integrity with a high degree of transparency and trust.
• A solid understanding of efficient and effective payroll processes
• Problem solver with an ability to identify and embed process improvements
• Demonstrates a flexible mindset with a positive, proactive attitude
• xcellent organisational skills with the ability to manage multiple deadlines under pressure whilst maintaining strong personal focus on detail and accuracy
• Excellent excel/MS Skills.
• Demonstrates a hands-on approach to problem solving.
• Detailed company and legislative knowledge.
• Ability in managing sensitive matters whilst ensuring all Primark information remains confidential to the business.

Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.

About Primark

At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.