INTERNAL Student Accommodation Cleaner Leeds, £14p/h, Recognition, Incentives and Awards

HC Facility Management Limited; Leeds; Hybrid; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Up to 28 days holidays

Flexible working hours

On-site training

Pension scheme

Zusammenfassung

HotelCare are seeking a dedicated Room Attendant to uphold impeccable cleanliness across hotel rooms nationwide. You will work in a fast-paced environment, ensuring beds are made, linens replaced, surfaces sanitized and guest needs addressed promptly.

The role offers flexible hours, weekend work, on-site training and opportunities for progression. A positive attitude, reliability and good team-work are essential to maintain high standards and guest satisfaction.

Qualifikationen

• Must be able to lift, bend and stand for extended periods.
• Ability to work both independently and as part of a team.
• Strong time management and organisational skills.
• Attention to detail to maintain cleanliness standards.
• Flexible approach and willingness to learn.
• Positive attitude and proactive approach to tasks.
• Adaptability to changing schedules and needs of the hotel.
• Ability to prioritise tasks and multitask effectively.
• Commitment to delivering high levels of guest service and discretion.

Aufgaben

• Clean and tidy guest rooms to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of guest rooms and the privacy of the guests.
• Provide professional and respectful service to guests and respond to their requests promptly.

Kenntnisse

Physical ability

Teamwork

Time management

Attention to detail

Flexibility

Can-do attitude

Adaptability

Customer service

Integrity

Work under pressure

Jobbeschreibung

Responsible To: Line Manager Direct Reports: 0 Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview

HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview

HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Job Description

Key Responsibilities

• Clean and tidy guest rooms to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of guest rooms and the privacy of the guests.
• Provide professional and respectful service to guests and respond to their requests promptly.

Person specification

Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.