Internal Sales Person

Huws Gray Group.; Stafford; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Company bonus

Pension & life cover

Discounts

Colleague discounts

Travel discounts

Training & development

Job summary

Huws Gray Stafford is seeking an Internal Sales Person to connect with customers, offer expert product advice and drive branch success. The role focuses on building relationships, providing tailored quotes, and keeping admin processes efficient.

You will work in a busy Stafford branch, supported by a team across yard and counter sales, with training provided to expand product knowledge and customer service excellence.

Qualifications

• Excellent customer service skills
• Good computer literacy
• Previous retail or sales experience is advantageous

Responsibilities

• Building connections with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions by preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly by managing essential admin efficiently
• Offering guidance with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience by maintaining well-stocked, inviting displays
• Collaborating across the branch with colleagues, including yard and counter sales, to support the team

Skills

Customer service

Computer literacy

Retail or sales experience

Job description

Internal Sales Person – Huws Gray Stafford-Connect with Customers. Share Your Know-How. Help Build Something Great.

BePartofSomethingBigger at Huws Gray.

Whetheryou'rein the trade or simply lovea goodhomeimprovement project, chances areyou'veheard of us.We’retheHuws Gray Group– home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool, Hire Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – wecouldn’tdo it without our peopleandthat’swhere you come in!

We’relooking for aInternal Sales Personto join the team at our Staffordbranch.Oursales peoplethrive on great conversations, building lasting relationships, and driving branch success.

Whatyou’llbe doing:

Building connections- with customers in person, over the phone, and in thebranch oryard,providingexpert advice

Creating tailored solutions-preparing quotes, following up on enquiries, and developing leads

Keeping things running smoothly-managing essential admin efficiently

Offering guidance-with up-to-date product knowledge to help customers find the best materials

Enhancing the shopping experience-maintainingwell-stocked, inviting displays

Collaborating-acrossthe branch with your colleagues,including yard and counter sales, to support the team

We’rehappy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request,we’llalways listen with an open mind—andthere’sno judgment in asking.

Whatyou’llbring:

We celebrate individuality and recognise that your skills and personality matter just as much as your experience. Excellent customer service skills, good computer literacy, and previous retail or sales experience will help you thrive in this role. Strong product knowledge and a background within a builders’ merchant environment would also be a real advantage. If you’re passionate about helping customers and have a genuine interest in building materials, we’ll give you all the training and support you need to succeed.

The right person will also bring strong time keeping, natural organisation and clear communication skills. You’ll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you’ll adapt your approach to suit each individual and deliver a positive, personalised experience every time.

What’sin it for you:

We believegreat workshould be recognised and rewarded.Here’swhat you can expect:

• A strong annual leave allowance, alongside your bank holidays

• Company bonus scheme,based on performance

• Contributory pensionandlife assurance

• Discountsonhigh street retailers, supermarkets, restaurants,gymsand cinemas

• Colleague discountacross our group brands

• Attraction and traveldiscounts

• Training and developmentprogrammes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger,smarterand better at serving our customers.

We’reproud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whetheryou’rebased in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

INDSAL