Internal Sales Executive

Rexel UK Ltd; Oxford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Contributory pension

Performance bonus

33 days annual leave

Learning opportunities

Health & wellbeing services

Staff discounts

Job summary

Rexel UK Ltd seeks an energetic Internal Sales Executive in Oxford to manage existing customer accounts, develop new business opportunities and deliver exceptional sales service to meet branch targets.

You will be the primary contact for key accounts, build strong relationships, and collaborate with the team to ensure timely customer orders while expanding profitable opportunities. A customer-centric, proactive approach is essential.

Qualifications

• Proven experience in a customer-focused sales role.
• Ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Proficiency with CRM software and MS Office.
• Analytical mindset for identifying opportunities.
• Self-motivated with proactive business development.
• Strong time management and organisational skills.

Responsibilities

• Serve as primary contact for key accounts, building strong relationships.
• Manage live portfolio of customers and identify new profitable accounts.
• Provide excellent customer service via phone, email, and in person.
• Collaborate with branch team to ensure timely order completion.
• Analyse market trends and customer needs to identify opportunities.
• Meet/exceed sales targets through account management and new business.
• Maintain accurate customer records and sales data in CRM.
• Support branch with trade counter duties and warehouse operations.
• Continuously deepen product knowledge to become a SME for customers.

Skills

Account management

New business development

Customer service

Negotiation

Communication

Time management

Organisation

Self-motivation

Customer-centric approach

Industry knowledge

Tools

CRM software

Microsoft Office

Job description

Company Description
Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert?
If so, our Internal Sales Opportunity based at our Oxford Cowley branch could be the perfect next step!
Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey.

Company Description
Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert?
If so, our Internal Sales Opportunity based at our Oxford Cowley branch could be the perfect next step!
Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey.

The Benefits Of a Career With Rexel

• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description
We are seeking an enthusiastic and customer-focused Internal Sales Executive to join our dynamic team in Oxford, United Kingdom. In this role, you will be responsible for managing existing customer accounts, developing new business opportunities, and providing exceptional sales service to meet branch targets.

• Serve as the primary point of contact for key account clients, building strong relationships and understanding their unique requirements
• Proactively manage a live portfolio of current customers whilst identifying and developing new profitable accounts
• Provide excellent customer service via telephone, email, and face-to-face interactions to drive customer loyalty
• Collaborate with the wider branch team to ensure timely completion of customer orders
• Analyse market trends and customer needs to identify new business opportunities
• Meet and exceed sales targets through effective account management and new business development
• Maintain accurate customer records and sales data using CRM software
• Support the branch team with trade counter duties and warehouse operations as needed
• Continuously enhance product knowledge to become a subject matter expert for customers

Qualifications

• Proven experience in a highly competitive, customer-focused sales role
• Demonstrated ability to meet and exceed sales targets
• Excellent communication and interpersonal skills, with the ability to build rapport quickly
• Strong negotiation skills and a talent for closing deals
• Proficiency in CRM software and Microsoft Office suite
• Analytical mindset with the ability to identify business opportunities
• Self-motivated with a proactive approach to developing new business
• Excellent time management and organisational skills
• Ability to work efficiently under pressure and adapt to changing priorities
• Customer-centric approach with a passion for delivering exceptional service
• Basic understanding of the industry and relevant products (specific knowledge can be developed on the job)
• A flexible and collaborative attitude, willing to support various branch operations

Additional Information
At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results.
Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.