Internal Sales Executive

Rexel; Newcastle upon Tyne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Contributory pension

Life assurance

Performance bonus

33 days annual leave

Holiday buy/sell

Learning opportunities

Health & wellbeing benefits

Staff discounts

Exclusive holiday offers

Financial education support

Job summary

Rexel UK is seeking an experienced Internal Sales professional at the Newcastle Heaton branch to manage existing customer accounts and drive new business. You will deliver excellent sales service over the phone, in person, and by email, becoming the subject matter expert for your customers.

Key attributes include collaboration, accountability, and a customer-focused approach, with a drive to meet and exceed branch targets.

Qualifications

• Experience in a customer-facing sales role is preferred.
• Ability to develop relationships with existing customers and new prospects.
• Comfort with aiming to meet and exceed sales targets.
• Strong communication and active listening skills.

Responsibilities

• Manage existing customer accounts and develop new business to meet branch targets.
• Provide excellent sales service via phone, in-branch, and email.
• Be the first point of contact for key accounts and understand client requirements.
• Build rapport and grow your client portfolio with tailored solutions.
• Support the wider branch team including trade counter duties and order fulfilment.

Skills

Customer focus

Collaboration

Accountability

Sales orientation

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert?

If so, our Internal Sales Opportunity based at our Newcastle Heatonbranch could be the perfect next step!

As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.

We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.

You willprovide excellent customer serviceto our key customersover the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage alive portfolio of current customerswhilst proactivelytargeting and developing new customers into profitable accounts.Our Internal Sales Persons will be thefirst point of call for key accounts clients.

You will need tounderstand individual client requirements, build rapport & grow your client portfolio.

You may alsosupport the wider branch team, serving on theTrade Counterandpicking and packing products in our warehouseto ensure customers’ orders are completed on time.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include:

COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives

TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments

CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

What we’re looking for…

Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets

Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers

A flexible approach and an ability to work under pressure whilst identifying business opportunities

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.