Internal Sales Executive

Rexel; Birmingham; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Contributory pension

Performance bonus

33 days annual leave

Learning opportunities

Free virtual GP service

Staff discounts

Job summary

Rexel is seeking an Internal Sales professional at our Birmingham branch to manage existing customer accounts and drive new business. You will engage customers by phone, in-branch, or email, delivering exceptional service and building long-term partnerships.

You’ll grow the client portfolio while supporting the branch team with trade counter duties and order fulfilment. This permanent role offers learning opportunities, a competitive pension and bonus scheme, and generous annual leave.

Qualifications

• Customer-focused and able to build strong relationships with clients.
• Collaborative team player who achieves shared objectives.
• Accountability in delivering on commitments and targets.
• Experience in sales-focused roles and meeting/exceeding targets.

Responsibilities

• Manage existing customer accounts and develop new business to meet branch targets.
• Provide excellent customer service by phone, in-branch, or via email.
• Grow the portfolio of current customers and identify new opportunities for profitability.
• Support the wider branch team, including Trade Counter and warehousing activities to fulfil orders.

Skills

Customer focus

Collaboration

Accountability

Sales targets

Communication

Job description

• Experience Level (for career site): Early Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert?

If so, our Internal Sales Opportunity based at our Birminghambranch could be the perfect next step!

Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey.

The Benefits of a Career with Rexel:

• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.

You willprovide excellent customer serviceto our key customersover the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage alive portfolio of current customerswhilst proactivelytargeting and developing new customers into profitable accounts.Our Internal Sales Persons will be thefirst point of call for key accounts clients.

You will need tounderstand individual client requirements, build rapport & grow your client portfolio.

You may alsosupport the wider branch team, serving on theTrade Counterandpicking and packing products in our warehouseto ensure customers’ orders are completed on time.

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include:

COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives

TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments

CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

What we’re looking for…

Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets

Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers

A flexible approach and an ability to work under pressure whilst identifying business opportunities

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.