Internal Sales & Customer Service Specialist

Stafflex Office Recruitment Limited; United Kingdom; On-site; GBP 25,000 - 26,000; Full time

Job summary

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor. In this role, you'll manage customer enquiries, process orders, and build strong relationships to support sales growth. Ideal candidates are confident communicators with experience in sales or customer service, comfortable with CRM systems and Microsoft Office. Join a stable and supportive team for a rewarding career opportunity.

Benefits

Bonus/Commission Structure

Qualifications

• Strong telephone manner and communication skills.
• Adaptable to different customer personalities.
• Experience in sales or customer service roles.

Responsibilities

• Handle incoming calls and customer enquiries.
• Process orders and update customers on deliveries.
• Provide product information and check stock availability.
• Build and maintain relationships with existing clients.
• Make outbound calls to generate leads.
• Identify potential new customers and pass leads to field sales.
• Support the sales team with general admin tasks.

Skills

Confident communicator

Customer-focused

Experience in telesales

CRM systems

Microsoft Office

Organised and accurate

Good literacy and numeracy skills

Tools

CRM systems

Microsoft Office (Excel, Word, Outlook/Office 365)

Job description

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor. In this role, you'll manage customer enquiries, process orders, and build strong relationships to support sales growth. Ideal candidates are confident communicators with experience in sales or customer service, comfortable with CRM systems and Microsoft Office. Join a stable and supportive team for a rewarding career opportunity.