Internal Sales & Customer Service Specialist

Stafflex Office Recruitment Limited; Brighouse; On-site; GBP 25,000 - 26,000; Full time

Job summary

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor. The role involves managing customer enquiries, processing orders, and promoting products. Ideal candidates are confident communicators with experience in sales or customer service. This permanent position offers a salary of £25,500 - £26,000 per annum plus a commission structure. Enjoy a dynamic work environment with a stable and supportive team.

Qualifications

• Confident communicator with a strong telephone manner.
• Customer-focused with ability to adapt to different personalities.
• Experience in telesales, internal sales, customer service, or account management.
• Able to prioritise tasks in a fast-paced environment.

Responsibilities

• Handling incoming calls and customer enquiries.
• Processing orders accurately and keeping customers updated.
• Providing product information and checking stock availability.
• Building and maintaining relationships with existing clients.
• Making outbound calls to generate leads.
• Supporting the wider sales team with admin tasks.

Skills

Confident communicator

Customer-focused

Experience in telesales

Comfortable using CRM systems

Organised and accurate

Good literacy and numeracy skills

Tools

CRM systems

Microsoft Office (Excel, Word, Outlook / Office 365)

Job description

A well-established business in Brighouse is seeking an Internal Sales & Customer Service Advisor. The role involves managing customer enquiries, processing orders, and promoting products. Ideal candidates are confident communicators with experience in sales or customer service. This permanent position offers a salary of £25,500 - £26,000 per annum plus a commission structure. Enjoy a dynamic work environment with a stable and supportive team.