Internal Sales Coordinator

Sunbelt Rentals Careers; Cheswick Green; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Generous holiday allowance with buy/s’

Life assurance

Retail discount scheme

Employee recognition awards

Company pension scheme

Job summary

Sunbelt Rentals Careers is seeking a Sales Coordinator to drive our Power sales strategy and deliver best-in-class service. You will handle inbound enquiries, quote requests and manage orders from enquiry through to post-hire feedback, building strong relationships with customers and internal teams.

Join the UK’s largest equipment rental provider and contribute to a customer promise of delighting every customer, every time while enjoying a rewarding rewards package and career development

Qualifications

• Proven administrative and customer service capabilities.
• Experience in technical sales or consultative selling.
• Strong verbal and written communication, negotiation and influencing skills.

Responsibilities

• Handle inbound sales enquiries and generate quotes via phone, email or website requests.
• Manage order from enquiry to post-hire feedback, owning the customer journey.
• Build relationships with customers, internal teams and hire desk to deliver service excellence.

Skills

Administrative skills

Customer service

Technical sales experience

Interpersonal communication

Independent and team work

Decision making

MS Office & sales systems

Job description

About The Role

Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We’re looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this?

We have an exciting role for a Sales Coordinator who will be integral to the success of our Power sales strategy.

In this role you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent taking incoming sales enquiries and generating quotes via the telephone, email or responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy building relationships with both customer, internal/ field sales team and the hire desk.

This would be a fantastic opportunity for Customer Service professionals who thrive in an inbound sales or account management environment to help us to deliver our customer promise - to delight every customer, every time.

What can we offer you in return? You’ll be joining a highly successful company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

We'll provide you with training to ensure that you’re confident, equipped and empowered to deliver an exceptional experience to your customers. We’ll also support your personal growth and development to support your longer term Sunbelt career aspirations.

To succeed in the role you will have the following:

• Demonstrable administrative and customer service skills
• Proven Technical Sales Experience
• Good interpersonal and communication skills - including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
• Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
• Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
• A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
• A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.

About Us

WhySunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff,potential staff, and users of our services, regardless of race, gender,religion, sexual orientation, responsibilities for dependants, age,physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us.We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.