Internal IT & Infrastructure Lead

The HBP Group; Scunthorpe; On-site; GBP 45,000 - 50,000; Full time

Job summary

The HBP Group is seeking an Internal IT & Infrastructure Lead to own and improve our internal IT infrastructure and business systems across the UK. You will lead IT support delivery, administer Microsoft 365, cloud services, networks and security controls, and manage assets, licensing and supplier relationships.

You will identify opportunities to improve service, automate tasks and reduce costs while driving infrastructure upgrades and security enhancements.

Qualifications

• Experience leading an internal IT function with clear ownership of delivery and results.
• Setting internal IT priorities and shaping a technology roadmap that supports the Group’s needs.
• Confidence taking ownership and balancing daily support with improvement projects.
• Experience working with technology suppliers and service providers.
• The ability to assess service performance and deliver measurable improvements.

Responsibilities

• Owning the daily operation and improvement of our internal IT infrastructure and business systems
• Leading the delivery and improvement of internal IT support
• Administering Microsoft 365, cloud services, networks and security controls
• Managing technology assets, software licensing and supplier relationships
• Identifying opportunities to improve service, automate tasks and reduce unnecessary costs
• Delivering infrastructure upgrades, security improvements and other technology projects

Skills

IT leadership

Roadmap planning

Stakeholder communication

Microsoft 365

Networking

Security controls

Tools

Microsoft 365

Azure

Intune

WatchGuard

NinjaOne

Job description

We’re looking for someone who combines strong technical expertise with the confidence to lead internal IT, set direction and drive improvements across The HBP Group.

This is a hands on role with the autonomy to solve problems, shape improvements and make a visible difference. You’ll support our colleagues across the Group, keeping our infrastructure, systems and business applications secure, reliable and working effectively.

From Microsoft 365 and networking to supplier relationships and technology projects, you’ll enjoy plenty of variety. You’ll also look beyond the immediate fix, tackling recurring issues, improving processes and helping us get more from our technology.

What You’ll Be Doing

• Owning the daily operation and improvement of our internal IT infrastructure and business systems
• Leading the delivery and improvement of internal IT support
• Administering Microsoft 365, cloud services, networks and security controls
• Managing technology assets, software licensing and supplier relationships
• Identifying opportunities to improve service, automate tasks and reduce unnecessary costs
• Delivering infrastructure upgrades, security improvements and other technology projects

Your Technical Expertise

You’ll have practical experience supporting and managing:

• Microsoft 365, including Exchange Online, SharePoint and Teams
• Windows Server and infrastructure environments
• Networking, including switches, firewalls, WiFi and VPNs
• Endpoint management, access controls and security technologies
• Business applications, software subscriptions and licensing

What We’re Looking For

• Experience leading an internal IT function, technical service or significant improvement programme, with clear ownership of delivery and results.
• Setting internal IT priorities and shaping a technology roadmap that supports the Group’s needs
• Confidence taking ownership and balancing daily support with improvement projects
• Experience working with technology suppliers and service providers
• The ability to assess service performance, identify recurring issues and deliver measurable improvements.
• Clear communication and a helpful, approachable manner
• Commercial awareness and an eye for making technology work more effectively

These would be useful, but aren’t essential:

• Experience working within an MSP
• Microsoft Azure, Entra ID and Intune
• Cyber Essentials Plus or ISO 27001 exposure
• Tools such as WatchGuard, Zscaler, NinjaOne, AvePoint or Hudu
• Automation, service reporting or IT process improvements
• Microsoft, ITIL or relevant cybersecurity certifications

Why Join The HBP Group?

• Take ownership of internal technology within an established technology business
• Have a direct influence on improvements and future technology priorities
• Work with experienced technical colleagues and specialist partners
• Build on your technical expertise through varied projects and responsibilities

We’ve also got some great benefits, which we’re happy to discuss with you during the recruitment process.

Additional Information

A full roles and responsibilities document will be provided once you’ve applied.

Closing Date:

11thDecember2026

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Company overview

The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions.

We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency.

We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall.

We're looking for an Internal IT & Infrastructure Lead who combines strong technical expertise with the confidence to take ownership, set direction and make technology work better for our people.

You might be the perfect fit if you:

• Enjoy taking the lead, setting priorities and turning ideas into practical improvements.
• Feel just as comfortable getting hands on with infrastructure as planning what needs to happen next.
• Look beyond the immediate fix, tackling the root cause and preventing problems from coming back.
• Take pride in keeping systems secure, reliable and ready to support a growing business.
• Communicate confidently with everyone from colleagues needing support to senior leaders and technology partners.
• Know how to get the best from suppliers, challenge recommendations and keep work moving.
• Think commercially, making sure software, services and technology investments deliver value.
• Enjoy simplifying processes and using automation to free people up for more valuable work.
• Take responsibility for delivering improvements and seeing projects through to completion.

Whether you're already leading internal IT, working as an Infrastructure Lead or managing a technical service, if you enjoy combining technical expertise with the ownership to drive things forward, we'd love to hear from you.

£45,000.00 to £50,000.00 (Depending on Experience)