Internal Communications Director, Reuters

Refinitiv; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid Work Model

Flex My Way policy

Grow My Way development

Headspace access

Mental health days

Tuition reimbursement

Volunteer days

Job summary

Thomson Reuters seeks an experienced Director of Internal Communications to lead internal communication strategies, supporting business objectives during significant change. The role provides executive counsel, creates materials, and enhances employee experience in collaboration with Thomson Reuters.

The position reports to the Vice President of Communications, Reuters, and collaborates with the VP, Internal Communications at Thomson Reuters and her team. Hybrid work model is offered.

Qualifications

• Exceptional oral and written communication skills.
• Proficiency in digital content creation, internal platforms and channels; video editing is a plus.
• Strong project management, planning, and organizational skills.
• Ability to influence senior stakeholders and act as a trusted advisor.
• Experience with AI-driven business change would be a plus.

Responsibilities

• Develop and implement internal communication strategies aligned with business goals.
• Manage internal communications channels and ensure high-quality materials and messaging.
• Create content for executive presentations, including monthly town halls, emails and internal digital channels.
• Provide strategic counsel to executive leadership, including the President and Editor-in-Chief.
• Support cultural change initiatives and collaborate with HR on change programs.

Skills

Communication skills

Digital content creation

Project management

Stakeholder influence

AI-enabled change

Town halls & events

Handling confidential info

Tools

Video editing

Job description

Reuters, the world's largest multimedia news provider, is seeking an experienced Director of Internal Communications to lead internal communication strategies, supporting the company's business objectives during a period of significant change.

This hands-on role involves providing counsel to executive leadership, creating various communications materials, and enhancing employee experience in collaboration with Thomson Reuters. This role will report to the Vice President of Communications, Reuters, but will also work closely with the VP, Internal Communications, Thomson Reuters and her team.

About The Role

• Develop and implement effective communication strategies aligned with business goals.
• Manage internal communications channels, ensuring high-quality materials and effective messaging.
• Create content for executive presentations including monthly town halls, email messages and internal digital channels.
• Provide strategic counsel to executive leadership, including the President and Editor-in-Chief.
• Support cultural change initiatives and collaborate with HR and colleagues across both Reuters and Thomson Reuters on business change programs.

Scope & Impact

Deliver internal communication strategies to support Reuters and its leadership team. Maintain an in-depth knowledge of Reuters businesses and internal communications best practices. Communicate complex ideas to various organizational levels and negotiate solutions between key individuals to ensure communications are strategic, engaging and effective.

About You

• Exceptional oral and written communication skills.
• Proficiency in digital content creation, internal communication platforms and channels, and social media; video editing is a plus.
• Strong project management, planning, and organizational skills.
• Ability to handle high volumes of work and maintain attention to detail.
• Proven ability to influence senior stakeholders and act as a trusted advisor.
• Experience working in fast-paced environments with confidential information.
• Innovative thinker with a team-player attitude, thriving in a matrixed organization.
• Ability to create effective change communications strategies and campaigns; experience with AI-driven business change would be a plus.
• Experience with using AI to improve communications workflows.
• Experience running effective and engaging employee town halls, webinars and events.

The deadline for applications is Friday 22nd May 2026.

What’s in it For You?

• Hybrid Work Model

  We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance

  Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth

  By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits

  We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture

  Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact

  Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact

  We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.

Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more about Thomson Reuters can be found on thomsonreuters.com.