Internal Communications and Engagement Officer

Avon and Somerset Police; Portishead; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Flexible hybrid working

Generous pension

Health & wellbeing

Gym discounts

Job summary

Avon and Somerset Police is seeking an enthusiastic Internal Communications and Engagement Officer to develop and deliver effective communication plans, boost staff engagement, and reflect our values of Caring, Courageous, Inclusive and Learning. The role offers hybrid working from Portishead.

You will join a supportive team with specialists across news, strategic and digital communications, multimedia, events and design, delivering engaging content, translating complex messages, leading

Qualifications

• Experience in internal communications within large organisations.
• Confident, adaptable writer for multiple audiences.
• Ability to manage priorities and build relationships.

Responsibilities

• Deliver internal content: news bulletins, blogs, staff updates.
• Translate messages into accessible communications.
• Lead creative campaigns to drive collaboration.
• Work with stakeholders to ensure consistent messaging.
• Support change initiatives with communication strategies.

Skills

Internal communications

Stakeholder engagement

Content writing

Campaign management

Strategic thinking

Education

PR qualification

Job description

Internal Communications and Engagement Officer

Role type Police Staff

Permanent

Contract type Full Time

Department Corporate Comms

Location Portishead, Police Headquarters, Valley Road, Portishead- BS20 8QJ

Grade/scale SO 2

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

Join our award-winning Corporate Communications department and play a pivotal role in shaping the voice of a vital public service. We’re seeking an enthusiastic and creative Internal Communications and Engagement Officer to help connect and inspire a workforce of over 6,000 dedicated professionals.

Why this role matters:

You will be responsible for developing and delivering effective communication plans that support our organisational objectives, increase employee engagement, and reflect our values of Caring, Courageous, Inclusive and Learning. This role offers the opportunity to bring fresh ideas and innovative approaches to internal communications, with the autonomy to shape and enhance how we engage with our people.

What you’ll be doing

You’ll join a friendly, forward-thinking, and highly motivated team, working alongside specialists in news, strategic and digital communications, multimedia, events and design.

• As Internal Communications and Engagement Officer, you will: Deliver compelling internal content—news bulletins, blogs, staff updates and more.
• Translate complex corporate and national policing messages into engaging, accessible communications.
• Lead on creative campaigns that drive collaboration and bring our organisational goals to life.
• Work with stakeholders across the organisation to ensure consistent, audience-focused messaging.
• Support internal change initiatives through effective communication strategies.

What we’re looking for

We’re looking for someone who is not only a skilled practitionerbut also passionate about making a difference through internal communications.

You’ll be a great fit if you:

• Have a relevant professional qualification or equivalent experience.
• Bring substantial experience in an internal communications role within a large or complex organisation.
• Are a confident, adaptable writer who can craft content for different audiences and channels.
• Have a sharp eye for detail and excellent organisational skills.
• Build strong relationships and work collaboratively with internal and external partners.
• Are confident influencing others and managing multiple priorities.

What we offer:

We believe in supporting our people as much as they support others. That’s why we offer:

• Flexible, hybrid working arrangements.
• Generous annual leave and a competitive pension with life insurance.
• Low-cost gym membership and retail discounts.
• Health and wellbeing support – physical, mental, financial.
• The chance to be part of an award-winning, values-driven team making a real difference

Further Information

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

For more information regarding the role please see attached role profile.

If you're ready to help shape the internal voice of a trusted public organisation, we want to hear from you.

About us

A pension that grows with you, whatever stage you’re at

Alongside your salary, you’ll be enrolled in the Local Government Pension Scheme (LGPS), administered by Peninsula Pensions. This is a high‑quality defined benefit pension, providing a secure, inflation‑linked income for life, based on your earnings and length of service.

If you’re early in your career, it’s a valuable way to start building long‑term financial security from day one, with employer contributions that significantly boost the value of every pound you pay in.

If you’re more experienced, the scheme offers a level of certainty and stability that is now rare, helping you plan confidently for the future with predictable retirement income and benefits for your dependants.

Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring.

Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

• National Insurance Number
• Address information including proof
• Referee information
• Full employment history including dates and any qualifications you may have attained
• Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos.

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.