Internal Communications and Engagement Officer

Avon and Somerset Police; Portishead; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Flexible hybrid working

Generous annual leave

Pension with life insurance

Low-cost gym membership

Health and wellbeing support

Award-winning team

Job summary

Avon and Somerset Police seeks an Internal Communications and Engagement Officer to connect and inspire a workforce of over 6,000 professionals within our award-winning Corporate Communications department.

You will develop and deliver engaging internal content, translate complex policing messages, lead creative campaigns, and collaborate with stakeholders across the organisation to ensure clear, audience-focused messaging.

Qualifications

• Relevant professional qualification or equivalent experience.
• Substantial experience in an internal communications role within a large or complex organisation.
• Confident, adaptable writer who can craft content for different audiences and channels.
• Sharp eye for detail and excellent organisational skills.
• Ability to build strong relationships and collaborate with internal and external partners.

Responsibilities

• Deliver internal content—news bulletins, blogs, staff updates and more.
• Translate complex policing messages into engaging, accessible communications.
• Lead on creative campaigns to drive collaboration and realise organisational goals.
• Work with stakeholders to ensure consistent, audience-focused messaging.
• Support internal change initiatives through effective communication strategies.

Skills

Internal communications

Content writing

Stakeholder engagement

Campaign management

Education

Relevant professional qualification

Job description

Join our award-winning Corporate Communications department and play a pivotal role in shaping the voice of a vital public service. We’re seeking an enthusiastic and creative Internal Communications and Engagement Officer to help connect and inspire a workforce of over 6,000 dedicated professionals.

Why this role matters

You will be responsible for developing and delivering effective communication plans that support our organisational objectives, increase employee engagement, and reflect our values of Caring, Courageous, Inclusive and Learning. This role offers the opportunity to bring fresh ideas and innovative approaches to internal communications, with the autonomy to shape and enhance how we engage with our people.

What you’ll be doing

You’ll join a friendly, forward-thinking, and highly motivated team, working alongside specialists in news, strategic and digital communications, multimedia, events and design.

• As Internal Communications and Engagement Officer, you will: Deliver compelling internal content—news bulletins, blogs, staff updates and more.
• Translate complex corporate and national policing messages into engaging, accessible communications.
• Lead on creative campaigns that drive collaboration and bring our organisational goals to life.
• Work with stakeholders across the organisation to ensure consistent, audience-focused messaging.
• Support internal change initiatives through effective communication strategies.

What we’re looking for

We’re looking for someone who is not only a skilled practitioner but also passionate about making a difference through internal communications.

You’ll be a great fit if you:

• Have a relevant professional qualification or equivalent experience.
• Bring substantial experience in an internal communications role within a large or complex organisation.
• Are a confident, adaptable writer who can craft content for different audiences and channels.
• Have a sharp eye for detail and excellent organisational skills.
• Build strong relationships and work collaboratively with internal and external partners.
• Are confident influencing others and managing multiple priorities.

What we offer

We believe in supporting our people as much as they support others. That’s why we offer:

• Flexible, hybrid working arrangements.
• Generous annual leave and a competitive pension with life insurance.
• Low-cost gym membership and retail discounts.
• Health and wellbeing support – physical, mental, financial.
• The chance to be part of an award-winning, values-driven team making a real difference

Further Information

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

For more information regarding the role please see attached role profile.

If you're ready to help shape the internal voice of a trusted public organisation, we want to hear from you.

Pension Benefit

A pension that grows with you, whatever stage you’re at

Alongside your salary, you’ll be enrolled in the Local Government Pension Scheme (LGPS), administered by Peninsula Pensions. This is a high‑quality defined benefit pension, providing a secure, inflation-linked income for life, based on your earnings and length of service.

If you’re early in your career, it’s a valuable way to start building long‑term financial security from day one, with employer contributions that significantly boost the value of every pound you pay in.

If you’re more experienced, the scheme offers a level of certainty and stability that is now rare, helping you plan confidently for the future with predictable retirement income and benefits for your dependants.

https://www.peninsulapensions.org.uk/local-government/

Diversity & Inclusion

Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring.

Closing Date

We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.

The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.