Internal Business Development Manager

Puma Investments; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Puma Investments in London is seeking an Internal Business Development Manager to help raise the profile and fundraising of its investment offers. You will focus on developing relationships with wealth managers and IFAs, supporting External BDMs, and coordinating investor information.

You will drive outreach, manage queries, and participate in roadshows, contributing to regional fundraising targets while collaborating with Client Relations, Operations, and Marketing teams.

Qualifications

• Proven client relationship management experience and strong attention to detail.
• Sales background with track record of meeting KPIs.
• Experience with updating CRM systems.
• Strong interpersonal and communication skills.

Responsibilities

• Work closely with the External BDMs, offering ongoing support and management to our clients (current and prospective).
• Liaise with internal and external parties to ensure effective communication relating to inbound contact, requests for literature and investor information.
• Handle telephone queries from financial intermediaries and actioning as appropriate.
• Help increase fundraising through proactive measures such as cold calling to arrange meetings and any initiatives agreed with the Head of Business Development.
• Attend roadshows and events alongside the regional BDM and act as an ambassador for the Puma Investments business.
• Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams.
• Contribute to the delivery of regional, quarterly fundraising targets.

Skills

Client relationship management

Sales experience

KPI achievement

CRM systems

Interpersonal skills

Attention to detail

Commercial acumen

Organised / structured

Tools

CRM software

Job description

Puma Investments are looking for an Internal Business Development Manager to join our Business Development team in London.

Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact.

Within this role, you will assist in raising the profile of Puma Investments and its range of investment offers. The primary focus will be on developing existing and new relationships with wealth managers and IFAs.

Role Responsibilities:

• Work closely with the External BDMs, offering ongoing support and management to our clients (current and prospective)
• Liaise with internal and external parties to ensure effective communication relating to inbound contact, requests for literature and investor information
• Handle telephone queries from financial intermediaries and actioning as appropriate
• Responsible for helping to increase fundraising through proactive measures such as cold calling to arrange meetings and any initiatives agreed with the Head of Business Development
• Attend roadshows and events alongside the regional BDM and act as an ambassador for the Puma Investments business
• Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams
• Contribute to the delivery of regional, quarterly fundraising targets

Experience Required:

• Demonstrable client relationship management skills, attention to detail and a meticulous approach to work
• Prior experience in a sales role, demonstrating exceptional interpersonal skills
• Track record of achieving KPIs
• Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business
• Experience working with and updating CRM systems
• Sound commercial common sense

Personal Attributes:

• Kind
• Values-driven
• Collaborative and approachable
• Adaptable and willing to get stuck into whatever needs doing
• Depth of character and gravitas but operating with humility
• Energy, dynamism, and passion for complex business challenge
• Organised, rigorous and disciplined
• Pragmatic and practical
• Inquisitive, keen to understand ‘why?’

About Us

Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors.

The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners:

Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas.

In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh.

It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success.

At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status.

We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development.

Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch - we would love to hear from you!