Internal Account Manager: Customer Success & Growth

Envision Pharma Group; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A pharmaceutical service provider is seeking an Internal Account Manager to offer exceptional customer service and administrative support. This role involves accurately processing customer orders, proactively identifying sales opportunities, and ensuring effective communication across departments. The ideal candidate will bring a proven track record in account management, along with skills in Microsoft Office and inventory management, contributing to our goal of maximizing sales opportunities and customer satisfaction.

Qualifications

• Proven track record of delivery within an internal account management role.
• Ability to work well independently and as part of a team.
• Capable of working cross-functionally with other departments.

Responsibilities

• Process customer orders accurately and efficiently.
• Provide customer support within nominated accounts.
• Proactively identify and develop new sales opportunities.

Skills

Excellent customer service capability

Excellent telephone manner

Proficient in Microsoft Office

Understanding of inventory management

Good written and verbal communication skills

Tools

PCon software

Company ERP or MRP systems

Job description

A pharmaceutical service provider is seeking an Internal Account Manager to offer exceptional customer service and administrative support. This role involves accurately processing customer orders, proactively identifying sales opportunities, and ensuring effective communication across departments. The ideal candidate will bring a proven track record in account management, along with skills in Microsoft Office and inventory management, contributing to our goal of maximizing sales opportunities and customer satisfaction.