Intermediate Business Analyst

Hippo Digital Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consulting firm in the United Kingdom is seeking an Intermediate Consultant to join their team as a Business Analyst. The ideal candidate will have experience in user-centred design and Agile methodologies, along with strong analytical skills. This position offers opportunities for growth within the organization and competitive benefit packages including a contributory pension scheme and flexible benefits.

Benefits

Contributory pension scheme

25 days holiday plus UK public holidays

Perkbox access for discounts

Critical illness cover

Life assurance and death in service cover

Cycle-to-work scheme

Season ticket loans

Wellbeing sessions

Qualifications

• Experience as a Business Analyst, particularly in user-centred design.
• Strong analytical and critical thinking skills.
• Ability to gather and manage project requirements.

Responsibilities

• Suggest improvements for services and products.
• Run meetings and document business processes.
• Work with designers to create and test product versions.
• Advocate for the use of Agile business analysis methods.

Skills

User-centred design

Analytical thinking

Requirements gathering

Modelling methods

Client relationship building

Job description

About The Role

Hippo is looking for experienced Business Analysts to join us as Intermediate Consultants with an experience in user-centred design.

If you have experience as a Business Analyst and have worked on Agile, user-centred projects, this could be a great next step for you.

You’ll be confident in using different analysis and modelling techniques to clearly identify and articulate both user and business requirements to our diverse range of clients.

Hippo offers exciting chances to use your experience in a supportive place and develop your skills as a leader.

Please note, we are looking for candidates who are looking for growth at this level (senior), therefore the advertised salary band is the lower end of our full banding for this level of position, allowing for progression in the role.

As an intermediate Business Analyst, you’ll:

• Look closely at problems and suggest different ways to improve services and products, giving clear and helpful advice.
• Plan and run meetings (workshops), build strong, lasting relationships, and make sure everyone agrees on the same goals.
• Document how businesses work, finding ways to make them more efficient.
• Use information and data to help you figure things out, explaining your business decisions clearly.
• Work with designers to create and test early versions of products, making sure they meet people's needs.
• Gather and make clear what’s needed for a project, turning them into simple instructions for the team.
• Work with Product Owners and Delivery Managers to keep track of what the team will work on.
• Help with testing the product to make sure it works for users.
• Encourage the use of Agile business analysis methods to deliver useful things quickly to users and clients.
• Give advice and support to colleagues and other members of the flexible project team.
• Share good ideas and ways of working with the BA community at Hippo.
• Be willing to travel occasionally to meet clients for projects.

Skills and experience that you need

User-centred design

• You can give advice on how to design things with the user in mind and explain the Business Analyst's role in this.
• You can work well with designers, influence how user research is planned, and question the research methods used.
• You have some awareness of service design standards, such as the Government Digital Service (GDS) standards or equivalents.
• You can gather requirements, and explain your approach to others.
• You can analyse data from different sources including website analytics, research findings and use this analysis to support your team with decision making.
• You’ve had some exposure to working in a user-centred design environment before.

Analytical and critical thinking

• Looks carefully at information from different places and can figure out what it means and suggest what to do.
• Confidently shares what they’ve found with the project team and other people involved, using facts and evidence.
• Can answer questions from key stakeholders, with some support from the team.

It would also be great if you:

• Can use data to aid clear thinking.

Requirements Gathering and Management

• Helps to figure out what’s needed for a project using different methods and can choose the best method to use.
• Helps to make sure the team has a clear understanding of what needs to be done and keeps the project plan updated.
• It would also be great if you:
• Can decide which things on the project plan are most important.
• Can help set up how the team will decide what needs to be done and keep track of it.
• Can influence how design decisions are made, such as how user research is done or how the product looks.

Modelling Methods and Techniques

• Can use different ways to show how things work and choose the best artefacts for the audience.
• Can find, measure, and understand ways to make business processes better or identify problem areas.

It would also be great if:

• You help others understand how to use these methods.

Working with Clients

• You research and understand what’s important to clients and use this to suggest what we should offer them.
• You can find common ground with other team members to work well together.
• You build on your relationships with clients to find out what challenges they need to overcome.
• You understand the goals of Hippo, our clients, and the projects you’re working on.

What makes us great

As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:

• Contributory pension scheme (Hippo 6% with employee contributions of 2%)
• 25 days holiday plus UK public holidays
• Perkbox access for a wide range of discounts
• Critical illness cover
• Life assurance and death in service cover
• Volunteer days
• Cycle-to-work scheme for the avid cyclists
• Salary sacrifice electric vehicles scheme
• Season ticket loans
• Financial and general wellbeing sessions
• Flexible benefits scheme with options of:

• private health cover
• private dental cover
• additional company pension contributions
• additional holidays (up to an extra 2 days)
• wellbeing contribution
• charity contributions
• tree planting

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone.

We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities.

We’re a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant.

Hi, we’re Hippo.

At Hippo, we design with empathy and build for impact.

Hippo locations

We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol.