Interim Supply Chain Coordinator

Ontex DE; Corby; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading personal hygiene solutions provider in the UK is seeking an Interim Supply Chain Coordinator to manage order processing and optimize supply chain operations. This position involves the creation of dashboards for KPI measurement and requires a university degree along with customer service and supply chain experience. A collaborative spirit and proficiency in SAP, Excel, and Power BI are essential for success in this role.

Qualifications

• Must have previous experience in transport, warehousing, or order management.
• Familiarity with AI tools like Office Co-Pilot is preferred.
• Able to work under pressure and adapt to changing situations.

Responsibilities

• Manage order processing for UK & ROI.
• Optimize order management processes.
• Create dashboards to measure KPIs.

Skills

Customer service experience

Supply chain experience

Knowledge of Microsoft Office

Intermediate Excel skills

Education

University degree

Tools

SAP

Power BI

Power Point

Job description

At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products.

As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone.

As we continue being 'Here for you', we’re looking for a Interim Supply Chain Coordinator to join our Supply Chain team.

This is a 9 months fixed term contract

Why does this job exist at Ontex?

As a healthcare company our consumers require to have their products at the right time, in the right amount and complying with the required quality standards and requirements to secure the service they expect from Ontex

What is the scope of the job?

• UK & ROI Order management for Distributors but not exclusive (This means that scope could be adapted accordingly to the needs of the business)
• UK & ROI OTIF and process optimization for cost reduction
• Management systems to provide on time and preventive visibility to internal and external stakeholders

What am I expected to deliver and what are my main tasks?

• Owner of the order management process for distributors executed daily / weekly for UK & ROI
• OTIF measurement and report system
• Order management process mapping and optimisation/simplification
• Attend concerns from assigned distributors regarding their orders or service level (OTIF)
• Generate a dashboard to measure KPIs and prevent issues in order to improve the service vs prev weeks & days
• This role reports to the Logistics transformation lead for UK & ROI
• Make any orders and adjustments to the orders from the distributors if required by the customer or the business (for example SKUs replacement or SKUs quantities modifications among others)
• Review out of stocks / below safety stocks risks and generate action plan to prevent them
• Communication with distributors

With whom do I need to collaborate to get the job done?

• Internal: Sales, Supply Planning, Transportation, Warehousing, Demand Planning, Customer Service, Business Support, other Customer Logistics teams
• External: Customers, Project management teams

How complex are the situations I’m dealing with, and how do I solve problems?

• Act within principle and values from Ontex
• Ability to prioritise properly under pressure
• Be excellent in communication and visibility towards Sales and Customers for delivery date changes or risks
• Time constraints at busy periods
• Ensuring all communication internal and external adheres to data protection laws
• Service improvement and cost reduction driven
• Ability to optimise and work on continuous improvement while doing the daily work

What do I need to be successful in this job?

• Educational requirement: University degree
• Prior experience required: Customer service experience and supply chain experience working in transport, warehousing or order management or customer service operations
• Technical skills: Know Microsoft Office tools, intermediate level in Excel, Power BI and Power Point, use of SAP in previous experience, familiar with AI like Office Co-Pilot.

Core competencies:

• Organised approach to work and the ability to prioritise under pressure
• Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
• An ability to adapt to change
• Resilience
• Growing mindsetStructured and clear communication
• Learning attitude and autonomous learning
• Very collaborative

If you're passionate about the role and believe you would be a great fit, we'd love to hear from you. We welcome candidates from all backgrounds to apply, ensuring a fair and transparent selection process.

Should you have any questions, feel free to contact our HR department at [e-mail].