Interim Repairs Manager

GS2 Partnership; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority is seeking an experienced Interim Repairs Manager to enhance their housing repairs service in London. The ideal candidate will lead operations, oversee teams and contractors, and deliver impactful improvements from day one. This role offers a flexible working environment and the opportunity to significantly improve tenant experiences.

Benefits

Flexible working options

Opportunity to make a real difference to tenants' experience

Qualifications

• Significant experience managing housing repairs services within a local authority or housing provider.
• Strong leadership, communication, and stakeholder-management skills.
• Confident using diagnostics and performance data to drive improvements.

Responsibilities

• Lead and manage day-to-day operations of the responsive repairs service.
• Oversee in-house teams and contractors, ensuring compliance with KPIs and SLAs.
• Monitor budgets and performance data, implementing effective solutions.

Skills

Leadership

Communication

Stakeholder management

Performance data analysis

Job description

Interim Repairs Manager - London

Location: London

Contract: Interim (3-6 months, with potential extension)

Start: ASAP

Rate: Competitive, day rate

Are you an experienced Repairs Manager with a strong track record in Social Housing or Local Government? I am recruiting for a local authority that is seeking an exceptional interim leader to drive performance, improve service delivery, and support the ongoing transformation of its housing repairs service.

About the Role

• Lead and manage the day‑to‑day operations of the responsive repairs service, ensuring high‑quality, efficient, and customer‑focused delivery.
• Oversee in‑house teams and contractors, ensuring compliance with KPIs, SLAs, health & safety, and statutory requirements.
• Improve first‑time fix rates and enhance customer satisfaction through proactive management and service improvements.
• Monitor budgets, workflows, and performance data, identifying issues early and implementing effective solutions.
• Support the council's wider asset management objectives and contribute to a culture of continuous improvement.

About You

• Has significant experience managing housing repairs services within a local authority or housing provider.
• Understands the challenges and responsibilities of delivering repairs in a busy urban environment.
• Brings strong leadership, communication, and stakeholder‑management skills.
• Is confident using diagnostics, performance data, and service intelligence to drive improvements.
• Can hit the ground running and deliver impact from day one.

Why Join?

• Opportunity to make a real difference to tenants' experience.
• Work with a committed team in a borough undergoing positive change.
• Flexible working options available.

If you're ready for a fast‑paced, rewarding interim position and have the expertise to elevate a repairs service, please apply.