Interim Quality & Compliance Transformation Project Lead

Age UK North Tyneside; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading charitable organization is seeking an Interim HR Systems & Process Improvement Lead for a transformative project. This strategic role focuses on modernizing the HR function to enhance employee experience. The successful candidate will lead the implementation of HR systems, engage with various stakeholders, and ensure compliance with relevant laws. This position offers a flexible fixed-term contract of 6 to 9 months, with a competitive day rate for 2-3 consultancy days per week.

Qualifications

• Significant experience leading HR system implementations or upgrades.
• Proven track record of delivering HR transformation programmes in complex organisations.
• Deep understanding of HR processes and compliance requirements.

Responsibilities

• Lead the upgrade or implementation of HRIS, ensuring integration with other systems.
• Develop self-service tools and dashboards for improved data visibility.
• Oversee project delivery from planning to execution.
• Conduct comprehensive HR process reviews to identify automation opportunities.
• Recommend and implement streamlined workflows for enhanced accuracy.
• Ensure compliance with employment law and regulatory requirements.

Skills

Project management skills

Change management experience

Stakeholder engagement

Technical understanding of HRIS platforms

Data analysis proficiency

Communication of complex concepts

Education

Degree or equivalent in HR, Business, or related field

Tools

Excel

Job description

We’re seeking an Interim HR Systems & Process Improvement Lead to drive a major transformation across our People function. This is a strategic, project-based role — not part of day-to-day HR operations — working closely with our Senior Leadership Team and colleagues in HR, Digital, and Operations. Your objective is to design and implement a modern, efficient, digital-first HR function that enhances employee experience and supports organisational growth.

The length of the fixed-term contract and consultancy days are open to discussion and will depend on the scope identified during the discovery phase.

Details

Location: Hybrid / Head Office (North Tyneside)
Contract: Fixed Term – 6 to 9 Months (Flexible)
Days: 2–3 Days per Week (Consultancy Basis – Negotiable)
Rate: Competitive Day Rate

Key Responsibilities

• Lead the upgrade or implementation of our HRIS, ensuring seamless integration with payroll, finance, and CRM platforms.
• Develop and embed self-service tools and dashboards to improve data visibility and reporting.
• Oversee project delivery from planning to execution, including milestones, risk management, and benefits tracking.
• Conduct a comprehensive review of HR processes (e.g., onboarding, performance management, compliance) to identify automation and efficiency opportunities.
• Recommend and implement streamlined workflows that enhance accuracy, speed, and employee experience.
• Ensure all changes maintain compliance with employment law and regulatory requirements.
• Develop and manage a detailed transformation project plan and present progress updates to the Senior Leadership Team.
• Collaborate with colleagues across HR, IT, Finance, and Operations to ensure smooth implementation and strong stakeholder buy-in.
• Work alongside HR operations staff (without direct line management) to understand pain points and co-create better systems.

Requirements

• Essential
  • Degree or equivalent level of education in HR, Business, or related field.
  • Significant experience leading HR system implementations or upgrades.
  • Proven track record of delivering HR transformation programmes in complex organisations.
  • Excellent project management skills, with strong change management and stakeholder engagement experience.
  • Deep understanding of HR processes and compliance requirements.
  • Strong technical understanding of HRIS platforms and integration with other systems.
  • High proficiency in Excel and data analysis tools.
  • Ability to communicate complex concepts to non-specialist audiences.
• Desirable
  • CIPD qualification or equivalent.
  • Experience in the charity, non-profit, or social enterprise sector.
  • Familiarity with payroll and finance system integration.
  • Project management qualification (e.g., PRINCE2, Agile, PMP).

If this sounds like a role you’d be interested in, please apply below or email [e-mail] for more information.