Interim Medical Records Team Lead

Spire Healthcare Ltd; Leicester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading private healthcare provider in Leicester is seeking an experienced Medical Secretary Team Lead. The role involves providing effective leadership, ensuring excellent service for patients and supporting administration. Candidates should have AMSPAR or equivalent experience, strong IT skills, and the ability to work independently. Benefits include generous annual leave and private medical insurance.

Benefits

35 days annual leave

Employer and employee contributory pension

Discounts through reward platform

Free Bupa wellness screening

Private medical insurance

Life assurance

Qualifications

• Experience in an administration or secretarial post preferably within a healthcare environment.
• Excellent communication skills both written and verbal.
• Ability to work unsupervised using own initiative.

Responsibilities

• Provide effective leadership to the internal medical secretariat.
• Ensure high levels of customer service to patients and colleagues.
• Support the Administration Manager to foster consultant growth.

Skills

Excellent communication skills

Ability to use IT systems

AMSPAR or equivalent experience

Education

AMSPAR or equivalent experience of a medical secretary

Tools

Microsoft Office

Outlook

Excel

Word

Job description

To provide effective, visible and motivational leadership to the internal medical secretariat. To ensure all colleagues work within the established policies and processes. To ensure an exemplary level of customer service is upheld in the provision of service to patients, visitors, consultants and the Spire team. To work alongside and support the Administration Manager and the Deputy Administration Manager to deliver on our promises by supporting the growth of consultants' private practice, ensuring we are easy to do business with, and offer support, assistance and motivation to the colleagues within the team. Supporting the external secretariat with queries, and ensure they adhere to confidentiality agreements set by Spire Healthcare.

Responsibilities

• To provide effective, visible and motivational leadership to the internal medical secretariat.
• To ensure all colleagues work within the established policies and processes. To ensure an exemplary level of customer service is upheld in the provision of service to patients, visitors, consultants and the Spire team.
• To work alongside and support the Administration Manager and the Deputy Administration Manager to deliver on our promises by supporting the growth of consultants' private practice, ensuring we are easy to do business with, and offer support, assistance and motivation to the colleagues within the team.
• Supporting the external secretariat with queries, and ensure they adhere to confidentiality agreements set by Spire Healthcare.

About us

Spire Leicester has an exciting opportunity for an experienced Medical Secretary Team Lead to join our team. At Spire Leicester Hospital, we're a leading provider of private hospital treatments for our patients across the East Midlands and beyond. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatment, complex surgery and expert aftercare.

Job description

Interim Medical Records Team Lead/Leicester/10-month Contract. Spire Leicester has an exciting opportunity for an experienced Medical Secretary Team Lead to join our team. Duties and responsibilities:

• To provide effective, visible and motivational leadership to the internal medical secretariat.
• To ensure all colleagues work within the established policies and processes. To ensure an exemplary level of customer service is upheld in the provision of service to patients, visitors, consultants and the Spire team.
• To work alongside and support the Administration Manager and the Deputy Administration Manager to deliver on our promises by supporting the growth of consultants' private practice, ensuring we are easy to do business with, and offer support, assistance and motivation to the colleagues within the team.
• Supporting the external secretariat with queries, and ensure they adhere to confidentiality agreements set by Spire Healthcare.

Who we're looking for

• AMSPAR or equivalent experience of a medical secretary
• Experience of working in an administration or secretarial post preferably within a healthcare environment.
• Ability to use IT systems with working knowledge of Microsoft Office packages, Outlook, Excel and Word.
• Excellent communication skills both written and verbal.
• Ability to work unsupervised using own initiative.

Benefits

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence; Doing the right thing; Caring is our passion; Keeping it simple; Delivering on our promises; Succeeding and celebrating together.

We commit to our employees' well-being through work life balance, ongoing development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Person Specification

Qualifications

• AMSPAR or equivalent experience of a medical secretary

Experience

• Experience of working in an administration or secretarial post preferably within a healthcare environment.
• Ability to use IT systems with working knowledge of Microsoft Office packages, Outlook, Excel and Word.
• Excellent communication skills both written and verbal.
• Ability to work unsupervised using own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.