Interim Director of Operations

THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS; Greater London; Hybrid; GBP 105,000; Full time

Job summary

A social housing association in South London is seeking an Interim Director of Operations for a 6-month fixed-term contract. The successful candidate will support the CEO in delivering the strategic plan, foster a culture of continuous improvement, and engage directly with residents. Applicants must have housing experience, particularly in smaller organizations, with evidence of leadership in strategic change and budget management. The role offers flexibility and various benefits, including a pension scheme and subsidised gym membership.

Benefits

Attractive pension scheme

Buying and selling annual leave

Health Shield

Season ticket loan

Subsidised gym membership

Qualifications

• Experience in housing and repairs, preferably in a smaller organisation.
• Evidence of directorship within a social housing environment.
• Proven ability to manage large/complex budgets.

Responsibilities

• Support the CEO to deliver the strategic plan.
• Lead a culture of continuous improvement across the directorate.
• Deal directly with residents and manage complaints.

Skills

Strategic change management and leadership

Housing Services, customer service delivery

Excellent verbal and written communication skills

Strong numeracy and persuasive presentation skills

Strong ICT skills

Job description

Interim Director of Operations, £105,000pa

South London HA, 6 month Fixed Term Contract (negotiable)

This role is based in South London with a fairly small, innovative specialist Social Housing Association.

As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and lead a culture of continuous improvement, customer focus and collaborative working across your directorate. She is looking for someone mature, seasoned, pragmatic, experienced and resilient- willing to roll their sleeves up, deal directly with residents, work in a small organisation and appreciate that like many small housing associations they are not a steady ship.

If you are interested in this role you must have housing and repairs experience. Ideally in a smaller organisation. Your CV must show evidence (by means of achievements) in the following areas:

• Strategic change management and leadership
• Directorship within a social housing environment or similar
• Housing Services, customer service delivery and complaints resolution
• Asset and Estate management service delivery
• Developing and delivering a positive performance/continuous improvement culture in a service delivery setting
• Managing large/complex budgets

As well as the above you will need strong ICT skills, excellent verbal and written communication skills, and strong numeracy and persuasive presentation skills.

This organisation embraces agile working (min 2 days a week in the office), and flexibility on hours e.g. 4 days a week/compressed hours for the right candidate. Other benefits include an attractive pension scheme, buying and selling annual leave, health Shield, season ticket loan and subsidised gym membership.

If you are interested please contact Carol Drummond at The Housing Executive:

Email your amended CV to: [e-mail]

Or call Carol on: 020 7620 3048

Look forward to hearing from you!!

We are committed to equality and diversity and encourage all applications.