Intelligent Automation Business Analyst

Capco; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Continuous learning and training

Collaborative work environment

Industry certifications

Job summary

A financial consulting firm is seeking an Intelligent Automation Business Analyst in London (hybrid). The role involves leading process assessments, designing automation solutions, and collaborating with both clients and developers. Ideal candidates will have significant RPA expertise, strong analytical skills, and excellent communication skills. This position offers a chance to impact financial institutions through innovative technology solutions.

Qualifications

• Significant experience with Intelligent Automation technologies at scale.
• Familiarity with various RPA vendors.
• Ability to simplify complex processes.
• Experience identifying automation feasibility, removing process waste, and designing fit-for-purpose solutions.
• Excellent communication skills and the ability to work with technical and non-technical stakeholders.

Responsibilities

• Lead process assessments to find automation opportunities.
• Document current processes and design future automation solutions.
• Collaborate to translate business needs into RPA solutions.
• Support delivery teams throughout the automation lifecycle, including UAT and deployment phases
• Troubleshoot automation issues and contribute to structured change control processes

Skills

RPA expertise

Analytical skills

Communication skills

Stakeholder management

Problem solving

Tools

UiPath

Blue Prism

Microsoft Power Platform

Automation Anywhere

Power Platform

Abby OCR

Celonis

Job description

Overview

Intelligent Automation Business Analyst
Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent

The Role

Capco is seeking an Intelligent Automation Business Analyst with deep RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enabling process improvements and innovation at scale.

What You’ll Do

• Lead process assessments and identify automation opportunities across client functions
• Document current state processes, design future state automation solutions and define technical requirements
• Collaborate with clients and developers to translate business needs into robust RPA solutions
• Support delivery teams throughout the automation lifecycle, including UAT and deployment phases
• Troubleshoot automation issues and contribute to structured change control processes

What We’re Looking For

• Significant experience working with Intelligent Automation technologies at scale
• Familiarity with RPA vendors such as UiPath, Blue Prism, WorkFusion, and Automation Anywhere
• Strong analytical skills with the ability to simplify complex processes
• Experience identifying automation feasibility, removing process waste, and designing fit-for-purpose solutions
• Excellent communication skills and the ability to work with technical and non-technical stakeholders

Bonus Points For

• Hands-on experience with Microsoft Power Platform, OCR tools (Abby), or process mining (Celonis)
• Knowledge of agile methodology and experience working within a scrum team
• Background in VBA, .NET, Python, or similar scripting languages for automation
• Lean Six Sigma skills or business process modelling experience

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.