Integrity and Compliance Officer

East Midlands Councils/East Midlands Jobs; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in the United Kingdom is seeking an Integrity and Compliance Officer to join their Benefits Team. The role involves ensuring compliance with Housing Benefit and Council Tax Reduction legislation, performing quality assurance checks, and making decisions on applications. Ideal candidates will have strong analytical and IT skills, along with excellent communication abilities. The position offers flexible working hours, supporting a positive work-life balance, with remote, hybrid, or office-working options available.

Benefits

Flexible working environment

Positive work-life balance

Qualifications

• Excellent knowledge of Housing Benefit and Council Tax Reduction legislation required.
• Strong analytical and IT skills are essential.
• Ability to manage complex information accurately.

Responsibilities

• Perform quality assurance checks on benefit assessment awards.
• Make consistent decisions on Discretionary Housing Payment applications.
• Provide support to the Benefit Assessment Team as needed.

Skills

Knowledge of Housing Benefit legislation

Knowledge of Council Tax Reduction legislation

Strong analytical skills

Strong IT skills

Excellent written communication

Excellent verbal communication

Tools

MRI Revenues and Benefits processing software

Job description

Closing date: 11 January 2026

South Derbyshire District Council is looking for a highly motivated and experienced Integrity and Compliance Officer to join our Benefits Team.

As an Integrity and Compliance Officer you will have an excellent knowledge of Housing Benefit and Council Tax Reduction legislation, with a good working knowledge of MRI Revenues and Benefits processing software.

Main duties will include performing quality assurance checks on benefit assessment awards and targeted checks in respect of matters relating to Housing Benefit subsidy audit.

Other duties will include making consistent and transparent decisions on Discretionary Housing Payment applications, resolving subsidy and integrity software errors, ensuring DWP security and compliance, and completing government returns and monitoring.

You would also provide support and resilience to the Benefit Assessment Team when required.

As well as having an excellent knowledge of Housing Benefit and Council Tax Reduction, you will have strong analytical and IT skills, the ability to manage complex information accurately, and excellent written and verbal skills as you will be required to interact with our customers and other agencies by phone, letter, and email.

For a full list of job details and requirements please view the Job Description and Person Specification.

We can offer a flexible working environment where the postholder can work at home, in the office or a hybrid of the two. Working hours, after training is complete, are flexible and we encourage a positive work life balance.

The post is advertised as 37 hours, but reduced hours will be considered to a minimum of 25 hours per week.

The post holder will require a DBS disclosure.

For an informal discussion about the post, please contact Jemma Rickard, Integrity and Compliance Team Leader at [e-mail] or phone [phone].

Provisional Interview Date: Thursday 22 January 2026