Integrations Administrator

MOTEL; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in the West Midlands is seeking an experienced Integrations Administrator. This role involves coordinating shipments, managing documentation, and tracking deliveries to ensure a smooth supply chain. The ideal candidate will have logistics experience, proficiency in Microsoft tools, and strong organizational skills to support our operational efficiency.

Benefits

Competitive salary

Pension contributions

25 days annual leave

Birthday day off

Team socials

Monthly well-being activities

Tailored progression pathways

Health support service

Professional support & mentoring

Bonus scheme

Employee discount

Growth mentality company

Option to work from home 2 days a week

Qualifications

• Experience in logistics, supply chain, or administrative support.
• Strong organisational and communication skills.
• Proficient with Excel, Word and Outlook.
• Familiarity with logistics software or ERP systems.
• Attention to detail and ability to multitask.
• Knowledge of shipping and customs processes is a plus.

Responsibilities

• Coordinate and monitor inbound and outbound shipments.
• Prepare and manage shipping documents.
• Maintain accurate logistics and inventory records.
• Liaise with suppliers and internal departments.
• Track shipments and resolve delivery issues.
• Support import/export compliance and documentation.
• Process orders, receipts, and returns efficiently.
• Assist in preparing logistics performance reports.

Skills

Logistics experience

Organisational skills

Communication skills

Excel proficiency

Attention to detail

Multitasking ability

Tools

SAP

NetSuite

Job description

Welcome to Motel

Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

The Role

The Integrations Administrator is responsible for supporting the smooth and efficient flow of goods through the supply chain. This includes coordinating shipments, managing documentation, tracking deliveries, and maintaining communication between internal teams, suppliers, and logistics providers.

Responsibilities :

• Coordinate and monitor inbound and outbound shipments
• Prepare and manage shipping documents (e.g., invoices, packing lists, bills of lading, customs forms)
• Maintain accurate logistics and inventory records in ERP or WMS systems
• Liaise with suppliers, couriers, and internal departments to ensure timely delivery
• Track shipments and resolve delivery issues or delays
• Support import / export compliance and documentation
• Process orders, receipts, and returns efficiently
• Assist in preparing logistics performance reports and KPIs
• Handle general administrative duties such as filing, email correspondence, and data entry

Profile :

• Experience in logistics, supply chain, or administrative support
• Strong organisational and communication skills
• Proficient with Excel, Word and Outlook
• Familiarity with logistics software or ERP systems, e.g. SAP and NetSuite
• Attention to detail and ability to multitask
• Committed to promoting conscious creativity, helping us build a brand that champions sustainability and supports our social and environmental impact
• Knowledge of shipping and customs processes is a plus

What's in it for you :

• Competitive salary in line with industry benchmarking
• 3% pension contributions from Motel; dependent on 5% pension contributions from yourself
• 25 days annual leave, with additional days for long service
• Birthday day off post probation
• Team socials and meetups
• Monthly well-being activities to support your health and wellbeing
• Tailored progression pathways
• A thorough health support service
• Access to professional support & mentoringBonus Scheme for all employees, paid out twice a year at management discretion
• Motel discount
• Motel is a growth mentality company
• Option to work from home 2 days a week post probation

At Motel Rocks, we value and believe in fostering an inclusive and diverse environment for our employees, customers, and partners. We are committed to building a brand that celebrates differences and promotes equal opportunities.