Integrated Neighborhood Team Clinical Coordinator

NHS Jobs; Blackburn; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS Jobs is seeking an Integrated Neighborhood Team Clinical Coordinator to coordinate and support clinical care within local neighbourhood teams. The role requires strong communication with INT members, GPs and partner professionals to meet patient needs and ensure high-quality care across community settings.

Responsibilities include accurate record keeping, safeguarding, and collaborative planning with partners to deliver patient-centred outcomes.

Responsibilities

• 1. Establish and maintain effective communication with INT members, GPs and partner professionals and agencies.
• 2. Use developed negotiation and networking skills to meet the needs of INT and patients/local people.
• 3. In circumstances that may be highly sensitive and contentious including safeguarding of vulnerable adults communicate effectively and sensitively with patients/local people, health, care and community partners.
• 4. Remain professional and calm in situations of conflict, seeking support from others in keeping with organisational systems and policies.
• 5. Proactively improve communication and engagement with partners involved in the care of individual patients/local people to achieve positive outcomes and enhance patient/local person experience.
• 6. Ensure written communication complies with all relevant legal and professional requirements including for example Record Keeping, Caldicott and Storage policies and produce accurate, complete and contemporaneous records of any communication, assessment and interventions using both written and electronic systems.

Job description

Integrated Neighborhood Team Clinical Coordinator

Communication and Relationship Skills

• 1. Establish and maintain effective communication with INT members, GPs and partner professionals and agencies.
• 2. Use developed negotiation and networking skills to meet the needs of INT and patients/local people.
• 3. In circumstances that may be highly sensitive and contentious including the safeguarding of vulnerable adults communicate effectively and sensitive with patients/local people, health, care and community partners
• 4. Remain professional and calm in situations of conflict, seeking support from others in keeping with organisational systems and policies.
• 5. Proactively improve communication and engagement with partners involved in the care of individual patients/local people to achieve positive outcomes and enhance patient/local person experience.
• 6. Ensure written communication complies with all relevant legal and professional requirements including for example Record Keeping, Caldicott and Storage policies and produce accurate, complete and contemporaneous records of any communication, assessment and interventions using both written and electronic systems.

Analytical and Judgement Skills

• 1. To triage and assess service users health and social care needs. This includes a comprehensive assessment of psychological and or physical health, medical history, social care needs.
• 2. Provide a comprehensive assessment of service users strengths, problems and needs to inform their case management plan and care planning.
• 3. Provide a comprehensive assessment and case management plan of patient / local persons clinical and care risk.
• 4. Develop and exercise high levels of judgment and decision making in the care and treatment planning of patients / local people
• 5. To interpret and analyse clinical and non-clinical facts from a variety of mediums to develop specialised case management and care plans for patients/local people, their families and carers incorporating individual treatment plans and goals based upon clinical reasoning skills.

Planning and Organisational Skills

• 1. The post holder will be responsible for embedding the quality strategy within INTs and specific development projects.
• 2. Support developments to ensure all service lines are efficiently managed with quality at their heart. Contribute to the monitoring of quality and practice standards within the field of practice.
• 3. Participate in projects that enable patients/local people and carers to be involved in the development of INTs, services and related projects.
• 4. Support the patient/local persons demand within the business unit, prioritizing against the service specifications and patient has identified needs.
• 5. Support the development of patient / local person related outcome measures for the business unit
• 6. Ensure that services provided are delivered in accordance with service specifications, agreed care pathways and best practice guidelines.
• 7. To assist in the investigation of clinical complaints, where appropriate, in line with LSCFT policy and procedure.

Patient and Client Care

• 1. In conjunction with key partners / the INT, develop the ability to contribute to the prevention of avoidable hospital admissions and delivery of care and interventions in accordance with patient choice regarding preferred place of care.
• 2. Demonstrate leadership, support, and supervision for others in relation to transfer of care and admission avoidance.
• 3. Share good practice and promote active learning and development within a supportive environment.
• 4. Gain a valid consent to assessment, interventions and onward referral in accordance with the legal framework and Organisational policy.
• 5. Professional conduct and activity that is consistent with service/organisational objectives including communication and collaboration with key partners and stakeholders to secure care closer to home and positive outcomes for patients.
• 6. Continually review, evaluate and develop own clinical practice to reflect service need and provide quality outcomes for patients.
• 7. Act always in accordance with your Code of Conduct and Professional Practice and take personal responsibility for maintaining an active professional registration and the maintenance of a personal, professional portfolio.