Integrated Housing and Care Co-ordinator, NSAP

ST MARTINS HOUSING TRUST; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused organization in Norwich is seeking an Integrated Housing and Care Coordinator to support individuals with complex needs through the NSAP project. This full-time position includes a fixed-term contract until March 2026, requiring flexibility, emotional resilience, and a passion for making a difference. Comprehensive training and multiple benefits, including holiday allowances and employee assistance, are provided.

Benefits

Up to 29 days holiday

Birthday holiday

Employee Assistance Programme (EAP)

Access to discounted products and services

Salary sacrifice schemes

Qualifications

• Experience supporting individuals with poor mental health, addictions or ex-offenders.
• Passion for supporting individuals facing multiple disadvantages.

Responsibilities

• Deliver care and support to individuals through the NSAP project.
• Work with people facing barriers to accommodation.

Skills

Emotional resilience

Flexibility

Empathy

Tenacity

Adaptability

Job description

St Martins has a vacancy for a Integrated Housing and Care Coordinator.

This is a fixed term, full-time contract until 31st March 2026, 38 hours per week.

The main purpose of the job is to deliver the care and support needs to people we house through the NSAP (Next Steps Accommodation Project) project. For people who have faced multiple disadvantages, have multiple support needs and who face barriers to existing general needs accommodation and have been sleeping rough.

We Are Looking For

• Someone with the passion and drive to support anyone finding themselves in this situation.
• Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
• Experience of supporting people who have poor mental health, addictions or who are ex‑offenders.
• Ability and willingness to be flexible.
• Someone to demonstrate confidence, adaptability and conscientiousness, have empathy with the people we support and the determination to make a difference.

You Can Expect

• A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
• You will have a personal development programme tailored to your interests within our field of work.
• Up to 29 days holiday and from your first day an additional birthday holiday to be taken in your birthday month.
• Employee Assistance Programme (EAP) – that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life's issues or problems. Including up to 6 sessions of face‑to‑face, telephone or online counselling, per issue, per year, including CBT.
• We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
• Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non‑cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
• Access to discounted products and services, including: Blue Light discount card, wellbeing platform, Pension scheme and life assurance.

For further information on the role, please contact Kat Alabaster, Specialist Support Manager on 07881305189