Integrated Care Lead — Local Health & Social Services

Norfolk; Norwich; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking an Integrated Care Coordinator Service Lead to enhance service delivery and development across Central Norfolk. You will lead a team of Integrated Care Coordinators, ensuring effective communication and collaboration within health and social care services. Ideal candidates will have experience in health or social care, strong leadership skills, and the ability to guide teams in providing high-quality, person-centred care. Various flexible working options and generous benefits are included.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Financial benefits and discounts

Local Government Pension Scheme

Qualifications

• Experience working in health, social care, or a related field.
• Able to navigate competing priorities and deliver service improvements.
• Confidence in using digital systems and willingness to develop skills.

Responsibilities

• Support delivery and development of ICC services.
• Ensure standards are followed across ICC teams.
• Make day-to-day operational decisions for smooth service.
• Provide guidance and training for ICCs.
• Represent the ICC team in local meetings.
• Offer supportive leadership to ICCs and Team Leaders.
• Manage staffing and resources for effective service.

Skills

Excellent communication

Leadership

Problem-solving

Staff management

Digital systems confidence

Education

Experience in health or social care

Job description

A local government authority is seeking an Integrated Care Coordinator Service Lead to enhance service delivery and development across Central Norfolk. You will lead a team of Integrated Care Coordinators, ensuring effective communication and collaboration within health and social care services. Ideal candidates will have experience in health or social care, strong leadership skills, and the ability to guide teams in providing high-quality, person-centred care. Various flexible working options and generous benefits are included.