Insurance Operations Assistant — Flexible Working

Atrium; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Atrium is recruiting an experienced Operations Assistant to support Underwriting teams with administrative processing, data entry, and quality control within Atrium’s Lloyd’s market operations. You will manage key messaging systems, ensure SLA adherence, and contribute to process improvements.

The role emphasizes collaboration across departments, strong attention to detail, and the ability to handle multiple deadlines while building effective relationships with stakeholders in a dynamic

Qualifications

• Minimum of 2 years experience in a similar role.
• Strong knowledge of the Lloyd’s market processes and Syndicate Operations.
• Familiarity with London Market Systems (e.g. PPL, Whitespace).
• Excellent written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to manage own time and meet deadlines.
• Desirable CertCII qualification.

Responsibilities

• Perform accurate and timely risk and aggregate data entry into Atrium’s key systems.
• Conduct quality control checks on risk and aggregate data to ensure completeness, accuracy and compliance with internal standards.
• Process and validate USM and SCM in line with SLAs, investigate and resolve message failures.
• Provide Operational support to Underwriting teams, ensuring efficient processing of transactions.
• Assist the Operations Assistant Team Leaders to deliver good results by maintaining SLAs and KPIs.
• Contribute to continuous improvement to improve process efficiencies, accuracy and control.
• Build strong stakeholder relationships and work with Underwriting teams across Atrium’s classes.

Skills

Attention to detail

Excellent written and verbal comunic?

Education

CertCII (desirable)

Tools

Microsoft Excel

Microsoft Word

Outlook

Whitespace

Job description

Atrium is recruiting an experienced Operations Assistant to support Underwriting teams with administrative processing, data entry, and quality control within Atrium’s Lloyd’s market operations. You will manage key messaging systems, ensure SLA adherence, and contribute to process improvements.

The role emphasizes collaboration across departments, strong attention to detail, and the ability to handle multiple deadlines while building effective relationships with stakeholders in a dynamic