Insurance Data & Systems Analyst

Heat Recruitment; Birmingham; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A UK insurance group is seeking a skilled Data & Systems Analyst to join their transformation programme. This hybrid role in Birmingham requires strong system configuration experience and familiarity with CRM platforms. The successful candidate will support ongoing mergers and acquisitions while ensuring alignment across multiple offices. Excellent analytical and problem-solving skills are essential, alongside a proactive approach to work.

Benefits

Travel expenses covered

Qualifications

• Proven experience as a Data & Systems Analyst in a multi-site business.
• Strong technical knowledge of system configuration and data management.
• Good understanding of merger & acquisition integration projects.

Responsibilities

• Configure and optimise business-critical systems.
• Manage CRM platforms for data capture and process configuration.
• Collaborate with IT and operations teams to streamline workflows.

Skills

System configuration experience

CRM platform knowledge

Analytical skills

Problem-solving skills

Tools

Data management tools

Reporting tools

Job description

Location

BIRMINGHAM

Salary £38000 - £42000 TypePermanent WorkplaceHybrid Ref89185

Overview

A fantastic opportunity has arisen for a highly skilled Data & Systems Analyst to join a rapidly growing UK insurance group, supporting its ongoing systems integration and transformation programme.

This role is perfect for an analytical, technically minded professional with strong system configuration experience, exposure to CRM platforms, and hands-on involvement in merger and acquisition (M&A) integration projects. Youll play a key part in aligning data and systems across multiple offices as the business continues to expand nationally.

The position is hybrid (2 days on site) with regular travel to regional offices (all travel expenses are fully covered.)

Key Responsibilities

Configure and optimise business-critical systems, ensuring alignment across multiple entities.

Lead and support system integration activities linked to ongoing mergers and acquisitions.

Manage CRM platforms, ensuring accurate data capture, user access, and process configuration.

Maintain data integrity across core systems, supporting business reporting and operational performance.

Collaborate with IT, data, and operations teams to streamline workflows and improve system usability.

Develop and maintain system documentation, configuration logs, and change control records.

Provide technical and analytical support to users, identifying opportunities to enhance efficiency.

Liaise with vendors and stakeholders to implement system upgrades, integrations, and automation.

Key Requirements

Proven experience as a Data & Systems Analyst or Configuration Analyst in a multi-site business environment.

Strong technical knowledge of system configuration, CRM platforms, and data management.

Previous exposure to merger & acquisition (M&A) integration projects desirable.

Excellent analytical, troubleshooting, and problem-solving skills.

Strong understanding of data migration, system mapping, and reporting tools.

Confident communicator able to translate technical concepts for operational teams.

Highly organised, proactive, and comfortable working independently or as part of a cross-functional team.

Willingness to travel to regional offices when required (expenses fully covered).