Insurance Customer Care Specialist | Hybrid & Growth Opportunities

Acorn Insurance Ltd; Liverpool; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance provider in Liverpool is seeking a Customer Service Representative to deliver exceptional service, handle policy queries, and contribute to team goals. This role offers a salary between £25,877 and £27,515, with the possibility of additional performance-related bonuses. With a dynamic work environment and opportunities for career growth, this is a great chance to kickstart your career in insurance.

Benefits

35 days' holiday including bank holidays

24/7 mental health support

Flexible benefits and early access to salary

Recognition awards and social events

Career growth opportunities

Qualifications

• Passionate about providing exceptional service.
• Great at explaining things clearly to customers.
• Handles tricky situations with grace.
• Loves a challenge and hits targets.

Responsibilities

• Achieve goals and KPIs.
• Deliver fantastic customer service.
• Handle complaints and policy queries.
• Act as a brand ambassador.

Skills

Strong Communication Skills

Empathy

Attention to Detail

Motivation

Goal-Orientated

Patience

Job description

A leading insurance provider in Liverpool is seeking a Customer Service Representative to deliver exceptional service, handle policy queries, and contribute to team goals. This role offers a salary between £25,877 and £27,515, with the possibility of additional performance-related bonuses. With a dynamic work environment and opportunities for career growth, this is a great chance to kickstart your career in insurance.