Insurance Claims Specialist: Cross-Class & Client Advocate

Time Recruitment Solutions Ltd; Leeds; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

An insurance company located in Leeds is seeking a Claims Handler to manage a diverse portfolio of claims including motor, property, and liability. The successful candidate should possess strong interpersonal and communication skills and thrive in a fast-paced environment. This role involves advocating for clients, negotiating settlements, and maintaining accurate records. Benefits include a health plan, income protection, and hybrid working options.

Benefits

Medicash health plan

Income Protection and Life Insurance

Employee discount portal

Cycle to work scheme

Hybrid working options

Pension plan (5% employee / 3% employer contribution)

Qualifications

• Proven experience in claims handling, preferably in a broker or similar environment.
• Detail-oriented with excellent documentation skills.
• Ability to thrive in a fast-paced, collaborative setting.

Responsibilities

• Handle cross-class claims from start to finish.
• Serve as the trusted voice for clients, ensuring fair outcomes.
• Collaborate with insurers and third parties to secure optimal settlements.
• Maintain accurate records and ensure compliance with industry standards.
• Deliver responsive and empathetic support to clients.

Skills

Claims handling experience

Strong interpersonal skills

Communication skills

Attention to detail

Client-first mindset

Tools

Acturis

Microsoft Office

Job description

An insurance company located in Leeds is seeking a Claims Handler to manage a diverse portfolio of claims including motor, property, and liability. The successful candidate should possess strong interpersonal and communication skills and thrive in a fast-paced environment. This role involves advocating for clients, negotiating settlements, and maintaining accurate records. Benefits include a health plan, income protection, and hybrid working options.