Insurance Claims & Compliance Analyst

AWD online; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading organization in the risk and compliance sector seeks a Compliance Officer / Insurance Claims Coordinator to facilitate insurance claims and ensure compliance. This role requires strong analytical and communication skills, proficiency in Microsoft Office, and a customer-focused mindset. The ideal candidate will join a supportive team and benefit from flexible working conditions and various perks, including paid volunteering leave.

Benefits

Flexible working

Holiday buying and selling scheme

A day’s paid leave for your birthday

2 days paid leave for house moving

Life assurance

Health cash plan

Company contribution to mindfulness and fitness

Online discounts

Funded training and sponsored qualifications

2 days paid volunteering leave per year

Qualifications

• A Levels (or equivalent) and willingness to work towards further qualifications.
• Excellent analytical and communication skills.
• Strong IT literacy, especially in Microsoft Office.
• Ability to manage workloads to tight timescales and build strong working relationships.
• A customer-focused approach, with attention to detail and problem-solving ability.

Responsibilities

• Coordinating insurance claims handling, liaising with internal colleagues and external insurers.
• Supporting the production of compliance reports for the Executive Team, Audit & Risk Committee, and Board.
• Assisting in preparing risk and insurance reports and maintaining accurate risk register.
• Supporting internal audit coordination, business continuity planning, and data integrity.
• Administering customer satisfaction surveys and supporting project tasks as needed.

Job description

A leading organization in the risk and compliance sector seeks a Compliance Officer / Insurance Claims Coordinator to facilitate insurance claims and ensure compliance. This role requires strong analytical and communication skills, proficiency in Microsoft Office, and a customer-focused mindset. The ideal candidate will join a supportive team and benefit from flexible working conditions and various perks, including paid volunteering leave.