Insurance Admin & Client Service Specialist

Benefact Group plc; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A financial services group in Chesterfield is seeking an Administration Support Assistant to provide excellent service to clients. Responsibilities include maintaining records, managing inquiries, and ensuring high-quality service. Ideal candidates will have strong communication skills and office experience. This role offers benefits such as 23 days annual leave, a pension scheme, and opportunities for personal development.

Benefits

23 days annual leave plus bank holidays

Pension scheme

Financial support for professional qualifications

Regular training and CPD sessions

Social events and charity days

Qualifications

• Strong interpersonal and time management abilities.
• Excellent written and verbal communication skills.
• Proficiency in computer usage.

Responsibilities

• Create and maintain system records for new and existing cases.
• Respond to client and insurer inquiries via multiple channels.
• Manage payments and update client records as necessary.
• Assist with queries from other departments.
• Maintain personal and departmental diary systems.

Skills

Interpersonal skills

Time management skills

Written communication skills

Verbal communication skills

Computer skills

Analytical skills

Problem-solving skills

Job description

A financial services group in Chesterfield is seeking an Administration Support Assistant to provide excellent service to clients. Responsibilities include maintaining records, managing inquiries, and ensuring high-quality service. Ideal candidates will have strong communication skills and office experience. This role offers benefits such as 23 days annual leave, a pension scheme, and opportunities for personal development.