Insurance Account Handler

MPJ Recruitment; Birmingham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading international insurance firm is looking for an Insurance Account Handler in Birmingham. The successful candidate will manage a portfolio of clients, ensuring excellent account servicing. The role offers a competitive salary between £30,000-£35,000 plus bonuses, alongside a range of benefits including hybrid working, pension scheme, life insurance, and more. This is an excellent opportunity to join an expanding company with career growth potential.

Benefits

25 days holiday plus bank holidays

Qualification funding

Hybrid working option

Defined contribution pension scheme

Life insurance up to 10x salary

Income protection

Health cash plan or Private medical insurance

Volunteering days

Employee Stock Purchase plan

Share incentive plan

Critical illness cover

Discounted gym membership

Season ticket loan

Discounted vouchers

Emergency back-up family care

Qualifications

• Experience as an Insurance Account Handler or Manager.
• Strong organizational skills and ability to manage multiple tasks.
• Good understanding of insurance products and services.

Responsibilities

• Manage a portfolio of cross-class commercial clients.
• Ensure accuracy of customer details and data integrity.
• Handle account queries and credit control matters.

Skills

Account servicing

Client relationship management

Attention to detail

Problem-solving

Job description

Insurance Account Handler

Monday-Friday 9:00am-5:00pm (hybrid working)

Birmingham

Salary £30,000-£35,000 + bonus (£38,000-£39,000 OTE)

Do you have experience working as an Insurance Account Handler/Manager?

Would you like to work for a leading international business with excellent growth opportunities?

If so, please continue reading as we are currently working with a leading international business based in Birmingham. We're seeking to recruit a motivated, professional and dedicated Insurance Account Handler to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts.

Insurance Account Handler duties

• You will take ownership of and look after a portfolio of cross-class commercial clients.
• Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.
• Creating documents for new customers, along with any mid-term adjustments and renewals information.
• Deal with account queries and credit control matters highlighting any concerns.
• Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
• Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
• Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
• Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.
• Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients.

Insurance Account Manager benefits

• 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days
• Qualification funding after successfully passing your probationary period
• Hybrid working (3 days office 2 from home)
• Defined contribution pension scheme, which we will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership
• Season ticket loan
• Access to a discounted vouchers to save money on your weekly shop or your next big purchase
• Emergency back-up family care

Click APPLY if you are interested. We will be in touch immediately.