Instructional Systems Technologist II

ITAC Solutions, LLC; Birmingham; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental

Retirement options

Professional development opportunities

AV industry certifications encouraged

Job summary

ITAC Solutions, LLC in Birmingham, United Kingdom, seeks an AV technician to lead technical support for audiovisual systems across training, meeting, and collaboration spaces in a hospital environment. You will install, configure, and maintain projectors, displays, microphones, and control panels, ensuring reliable uptime.

You will support live and hybrid events using Zoom, Webex, and Teams, design and implement upgrades with IT and facilities teams, and mentor junior staff while upholding high

Qualifications

• Associate degree in Electronics, Audio Engineering, IT, or related field; Bachelor's preferred.
• Expertise with Crestron, AV-over-IP (e.g., DM NVX), and enterprise AV systems.
• Strong knowledge of signal flow, control systems, and TCP/IP networking for AV.
• Ability to interpret AV system drawings and technical documentation.
• Familiarity with lecture capture systems, digital whiteboards, and remote monitoring tools.
• CTS or related AV certifications are a plus.

Responsibilities

• Lead technical support for audiovisual systems in training, meeting, and collaboration spaces.
• Install, configure, and maintain AV systems (projectors, displays, microphones, control panels, etc.).
• Support live and hybrid events using Zoom, Webex, Teams, and other platforms.
• Partner with IT and facilities teams to design and implement AV upgrades.
• Troubleshoot complex AV and networked systems to ensure uptime.
• Mentor and guide junior staff while maintaining organized AV spaces.

Skills

Crestron

AV-over-IP

Enterprise AV

Signal flow

Control systems

TCP/IP networking

AV drawings

Lecture capture

Remote monitoring

CTS certification

Education

Associate degree in Electronics

Associate degree in Audio Engineering

Associate degree in IT

Bachelor's degree preferred

Job description

Join our client's high-energy Instructional Systems & Technology team and play a key role in shaping how technology powers learning, collaboration, and communication in a hospital environment. This position offers the opportunity to make an impact by ensuring that meeting, training, and collaboration spaces operate seamlessly and support innovation across multiple campuses.

C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.

Benefits & Extras

• Work with cutting-edge AV and collaboration technologies in a large, enterprise-scale environment
• Be part of a mission-driven healthcare organization improving patient and staff experiences
• Collaborative, forward-thinking technology team with growth potential
• Excellent benefits package including health, dental, and retirement options
• Professional development opportunities and AV industry certifications are encouraged

Compensation

What You'll Be Doing

• Lead technical support for audiovisual systems in training, meeting, and collaboration spaces
• Install, configure, and maintain AV systems (projectors, displays, microphones, control panels, etc.)
• Support live and hybrid events using Zoom, Webex, Teams, and other platforms
• Partner with IT and facilities teams to design and implement AV technology upgrades
• Troubleshoot complex AV and networked systems to ensure system uptime
• Monitor and resolve support tickets in a timely and professional mannerMentor and guide junior staff while maintaining organized and functional AV spaces

What You'll Need to be Considered

• Associate degree in Electronics, Audio Engineering, IT, or related technical field (Bachelor's preferred)
• Expertise with Crestron, AV-over-IP (e.g., DM NVX), and enterprise AV systems
• Strong knowledge of signal flow, control systems, and TCP/IP networking for AV integration
• Ability to interpret AV system drawings and technical documentation
• Familiarity with lecture capture systems, digital whiteboards, and remote monitoring tools
• CTS or related AV certifications are a plus