Instructional Designer, Dedicated Cloud Training

Amazon; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology company based in London seeks an experienced Instructional Designer to develop and deliver technical training. The ideal candidate will manage projects, collaborate with subject matter experts, and create engaging instructional materials. A Master’s degree and experience in instructional design are required. This role promotes diverse experiences and offers a flexible working culture.

Benefits

Mentorship and career growth resources

Work/life balance initiatives

Employee-led affinity groups

Qualifications

• Experience in instructional design and developing learning content.
• Formal education in Instructional Design or related field.
• Proficiency in content development tools and graphic design software.

Responsibilities

• Lead projects through the design lifecycle from research to launch.
• Create and maintain relationships with subject matter experts.
• Manage the development of instructional materials and guide internal designers.

Skills

Experience in instructional design and developing learning content

Designing and developing Instructor led/Digital training offerings

Proficiency in IT domains (cloud, security, development)

Project management skills

Collaboration and facilitation skills

Education

Master's degree in instructional design or related field

Formal education in Instructional Design, Instructional Technology

Tools

Articulate

Captivate

Job description

Instructional Designer, Dedicated Cloud Training

Job ID: 3031942 | AWS EMEA SARL (UK Branch)

Join our Amazon Web Services (AWS) team working with our unique mission owners to deliver training to customers worldwide. We’ve experienced rapid growth in the demand for a wide range of AWS courses, and these courses are having a direct impact on our customers. Customers are rapidly adopting AWS to transform missions with cloud computing as a way to build scalable and cost‑effective web and IT solutions. To do that effectively, they need training, and not just a couple of slides and a long lecture. We are developing highly technical courses with extensive hands‑on labs, complex process and solution diagrams, e‑learning courses that can be accessed 24x7, and self‑paced labs that get customers deep into AWS technologies.

Responsibilities

• Be the voice of the learner, ensuring that their needs are at the forefront of our content efforts and help our team iterate and improve on our content offering.
• Create and maintain long‑term relationships with subject matter experts to assist in guiding you through the technical concepts on which the users need training.
• Lead projects through the design lifecycle from scoping, research and analysis, design, development, to launch. Provide clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation.
• Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.
• Manage the development of instructional materials (presentations, tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, labs, etc.) that transform technical information into engaging instructional materials.
• Design and plan the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction.
• Work with audience representatives to understand our learner community’s training needs.
• Collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives for the partner community.
• Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings.
• Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations.
• Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content.
• Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines.
• Provide leadership and peer reviews for other instructional designers on the team.
• Travel up to 25 %.

About the team

Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Experience in instructional design and developing learning content
• Formal education and/or experience in Instructional Design, Instructional Technology, Distance Learning, or other education‑related field
• Experience designing and developing Instructor led/Digital training offerings
• A UK national and able to obtain and maintain a UK Government Security Clearance

Preferred Qualifications

• Master's degree in instructional design or related educational field, with relevant certifications (CPLP, CPT, PMP)
• 5+ years experience in technical writing, instructional design, and quality analysis of learning materials
• Proven expertise in project management with ability to handle multiple concurrent projects under tight deadlines
• Proficiency in IT domains (cloud, security, development) with AWS certification or production experience
• Advanced skills in content development tools (Articulate, Captivate), graphic design software, and LMS platforms
• Demonstrated success leading learning strategy improvements in corporate training environments
• Strong collaboration and facilitation skills working with global stakeholders in fast‑paced environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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