Instructional Designer

HCRG Care Group; City Of London; Hybrid; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Group pension

Private medical insurance

Free tea, coffee and milk at base

My Reward Hub discounts

Wages on demand

Wellbeing support and coaching

L&D opportunities

Innovation funding support

Job summary

HCRG Care Group is seeking an experienced Instructional Designer to shape digital and blended learning across the business, collaborating with SMEs and stakeholders to design accessible, engaging content that meets organisational goals.

You will develop a range of formats using Storyline, Rise, Vyond and more, ensure WCAG AA, ED&I principles, and employ evaluation models to improve content. The role includes supporting juniors and delivering learning via SCORM/xAPI on LMS platforms.

Qualifications

• Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g. CIPD L&D, ATD).
• Proven experience in a similar instructional design or digital learning role.
• Advanced skills in Articulate Storyline and Rise (essential).
• Proficient in a range of digital tools (Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint).
• Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.
• Excellent communication, stakeholder engagement, and project management skills.
• Ability to work independently and manage multiple priorities in a busy environment.

Responsibilities

• Design and deliver digital, blended, and face-to-face learning solutions using best-in-class instructional methods.
• Collaborate with subject matter experts (SMEs), managers, and stakeholders to identify learning needs and define objectives.
• Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.
• Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.
• Ensure accessibility (WCAG AA), ED&I, and learning theory are embedded in all design solutions.
• Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.
• Contribute to digital learning standards, templates, and style guides across the team.
• Support junior team members and line manage where required.
• Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.

Skills

Instructional Design

Stakeholder Engagement

Project Management

Accessibility Standards

Independent Working

Learning Technologies

Education

Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies

Tools

Articulate Storyline

Rise

Vyond

Camtasia

Canva

Microsoft Teams

Trello

SharePoint

Job description

Main duties of the job

As an Instructional Designer at HCRG Care Group, you'll have the chance to create digital learning experiences that are both impactful and accessible. This role involves designing and enhancing digital and blended learning solutions, aligning with organisational goals. You'll collaborate with subject matter experts and stakeholders to identify learning needs and objectives. Responsibilities include using authoring tools like Articulate Storyline, Rise, and others to craft interactive content, ensuring accessibility and embedding ED&I principles. You'll apply learning evaluation models to assess and improve content and contribute to digital learning standards. The role also includes supporting junior team members and managing learning delivery with SCORM/xAPI standards.

About us

HCRG Care Group is a dedicated organisation focused on transforming health and care services. They are committed to providing high-quality digital learning solutions that support diverse learner populations. At HCRG Care Group, the focus is on continuous improvement and innovation, aiming to shape impactful learning journeys. The organisation values collaboration and is at the forefront of designing digital and blended learning solutions that meet the evolving needs of their learners. They offer a supportive environment with opportunities for professional development and encourage employees to bring forward ideas that can help deliver their purpose of changing lives through health and care transformation.

Job responsibilities

Are you passionate about creating impactful and accessible digital learning experiences? Do you thrive in a collaborative, fast-paced environment where innovation and continuous improvement are part of everyday work?

We're looking for an experienced Instructional Designer to join our team at HCRG Care Group. Youll be at the forefront of designing, developing, and enhancing engaging digital and blended learning solutions that align with our organisational goals and support a diverse learner population across the business.

From shaping learning journeys to leading end-to-end design projects, youll use the latest tools and instructional design principles to bring learning to life.

Main Responsibilities:

• Design and deliver engaging digital, blended, and face-to-face learning solutions using best-in-class instructional methods.

• Collaborate with subject matter experts (SMEs), managers, and stakeholders to identify learning needs and define objectives.

• Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.

• Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.

• Ensure accessibility (WCAG AA), ED&I, and learning theory are embedded in all design solutions.

• Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.

• Contribute to digital learning standards, templates, and style guides across the team.

• Support junior team members and line manage where required.

• Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.

Ideal Candidate: Essential:

• Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g. CIPD L&D, ATD).

• Proven experience in a similar instructional design or digital learning role.

• Advanced skills in Articulate Storyline and Rise (essential).

• Proficient in a range of digital tools (e.g. Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint).

• Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.

• Excellent communication, stakeholder engagement, and project management skills.

• Ability to work independently and manage multiple priorities in a busy environment.

Desirable:

• Degree in Education, L&D, OD, or a related field.

• Experience using AI tools (e.g. Synthesia, ChatGPT) in learning content creation.

• Familiarity with gamification, UX principles, and agile development.

• Experience in the health and social care sector.

• Training or teaching qualification and/or project management certification.

Package Description:

As a Instructional Designer, youll be part of our valued team at HCRG Care Group.

You will feel valued as a Instructional Designer within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £40,000 - £42,000 with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

Qualifications

• Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g. CIPD L&D, ATD). Proven experience in a similar instructional design or digital learning role. Advanced skills in Articulate Storyline and Rise are essential. Proficient in a range of digital tools like Camtasia, Vyond, Canva, and others. Strong knowledge of learning design frameworks and adult learning theory.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

HCRG Care Group

Address

HCRG Care Group

London (Remote with occasional travel to the Runcorn Office)

London (Remote with occasional travel to the Runcoon Office)