Installations Engineer

Arden Personnel; Redditch; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A family-run manufacturer and distributor in Redditch is seeking a Quality, Repairs & Installation Engineer to support adhesive application machinery. You will be responsible for installation, testing, and providing customer support both remotely and on-site. The role requires proven experience with mechanical or electrical machinery, a strong fault-finding ability, and a willingness to travel internationally. The position offers a competitive salary and various benefits including 30 days of annual leave.

Benefits

30 days of annual leave

NEST pension contribution

DIS provision of x4 salary

Smart Health Support

Professional growth training

Company-sponsored fun activities

Food subscription post-probation

Qualifications

• Ideally from manufacturing, packaging, automation, printing, or similar environments.
• Able to diagnose issues methodically (mechanical and/or electrical), not just replace parts.
• You work logically, document what you’ve done, and aim for a long-term fix.
• Comfortable supporting customers via video/phone and on site, asking clear diagnostic questions.
• Can follow manuals, drawings and installation instructions.
• UK-wide and international travel is part of the role.
• You can manage site visits, reports, and follow-up without close supervision.

Responsibilities

• Installing, testing, and commissioning adhesive application machinery at customer sites.
• Providing remote and on-site support for service, repairs, and fault-finding.
• Working with the manufacturer to resolve mechanical/electrical issues.
• Delivering operator training.
• Maintaining and repairing the company’s own production equipment.

Skills

Proven experience with mechanical and/or electrical machinery

Strong fault-finding ability

Structured, solutions-led approach

Confident communicating with customers

Able to work from technical documentation

Willing to travel

Organised and able to work independently

Full UK driving licence

Education

Electrical qualification (e.g. 18th Edition) or recognised engineering qualification

Job description

Quality, Repairs & Installation Engineer – Redditch (with UK & international travel – incl. monthly trips to the USA) – £40,000 – £45,000 DOE + benefits

Arden Personnel is working with a long-established, family-run manufacturer and distributor in Redditch who are growing their machinery division and need a technically sharp, customer-focused engineer to join the team.

This isn’t a “sit in the workshop and fix the same thing every day” kind of role. You’ll be installing and supporting specialist adhesive application machinery used by B2B manufacturers across the UK and around the world – and you’ll be the person clients trust when something requires diagnosing, fixing or improving.

What will my day to day responsibilities be for this Quality, Repairs & Installation Engineer role?

• Installing, testing, and commissioning adhesive application machinery at customer sites (UK & overseas).
• Providing remote and on-site support for service, repairs, and fault-finding – using a calm, systematic approach.
• Working with the manufacturer to resolve mechanical/electrical issues and feeding back quality improvements.
• Delivering operator training, so customers can use the kit confidently.
• Maintaining and repairing the company’s own production equipment.
• Being flexible with time zones – sometimes customers need help outside standard UK hours.
• Travel-wise, you should expect on average 1 trip to the USA per month, and sometimes a week away at a time.

What skills and experience do I need for this Quality, Repairs & Installation Engineer role?

We’d love to hear from you if you have:

• Proven experience with mechanical and/or electrical machinery or equipment
  • Ideally from manufacturing, packaging, automation, printing, or similar environments.
• Strong fault-finding ability
  • Able to diagnose issues methodically (mechanical and/or electrical), not just replace parts.
• Structured, solutions-led approach
  • You work logically, document what you’ve done, and aim for a long-term fix.
• Confident communicating with customers
  • Comfortable supporting customers via video/phone and on site, asking clear diagnostic questions and explaining the outcome.
• Able to work from technical documentation
  • Can follow manuals, drawings and installation instructions.
• Willing to travel
  • UK-wide and international travel is part of the role, including occasional week-long trips and regular visits to the US.
• Organised and able to work independently
  • You can manage site visits, reports, and follow-up without close supervision.
• Full UK driving licence

Desirable (not essential):

• Electrical qualification (e.g. 18th Edition) or recognised engineering qualification
• Experience of installing/commissioning machinery
• Exposure to adhesive / packaging / converting equipment

What’s in it for you?

• A salary package of £40-45,000 per annum
• Hours of work 40 hours per week
• Enjoy 30 days of annual leave (including bank holidays), which increases with service.
• NEST pension contribution at 5%
• DIS provision of x4 salary
• Long-term sickness cover (50% of salary for up to 2 years).
• Smart Health Support. 24/7, 365 days a year Virtual GP.
• Invest in your professional growth with our Be World Class training to help you be even better.
• Participate in Be Generous Day. A day to engage in volunteering activities.
• Enjoy company-sponsored fun activities with Be Fun initiatives.
• Relish a Month of Gusto food subscription after a successful probation.

Interested?

Send your CV to Arden Personnel or apply today, and we’ll talk you through the role, travel and set-up.

(If you like solving problems, meeting customers, and occasionally collecting air miles – this one’s for you.)

📩 Send your CV to [e-mail]
📞 Call us on 01789 532220 Alcester or 01527 911700 Redditch

Arden Personnel is an equal opportunities employer that welcomes applications from all age groups.