Insights & Reporting Manager

Qinetiq; Malvern Wells; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Matched pension & life assurance

Generous holiday allowance

Private Medical Insurance & Dental

Employee discount portal

Armed Forces Covenant & Defence recogn

Volunteering opportunities

Job summary

QinetiQ in the United Kingdom is seeking an Insights & Reporting Manager to partner with business units across UK and global markets, delivering high-quality reporting, dashboards, and data-driven insight that informs decisions. You will develop reporting frameworks, analyse data to identify trends, and create impactful dashboards for stakeholders.

The role emphasises AI-enabled innovations to continuously improve capabilities and trusted insights.

Qualifications

• Analyse complex datasets and translate data into insights.
• Experience with CRM platforms (SAP C4C, Salesforce, Microsoft Dynamics).
• Develop dashboards, KPI metrics and BI solutions.
• Experience using AI-enabled tools, automation and tech enhancements.
• Strong stakeholder management across multiple functions.
• Experience in forecasting, planning and pipeline reviews.

Responsibilities

• Lead development and continuous improvement of reporting, dashboards, and BI capabilities.
• Design and maintain reporting frameworks translating data into performance metrics.
• Maximise CRM value by driving opportunity, pipeline and customer management.
• Ensure CRM data integrity through governance and accurate reporting.
• Drive process automation and AI-enabled tooling, from concept to implementation.
• Advise stakeholders across Growth, Opportunity Management and Delivery functions.

Skills

Data analysis

Stakeholder management

BI dashboards

AI & automation

CRM experience

Tools

SAP C4C

Salesforce

Microsoft Dynamics

Power BI

Job description

The Role

As an Insights & Reporting Manager, you will act as a key business partner, delivering high-quality reporting, dashboards, and data-driven insight that support decision-making across UK and global markets. You'll help turn complex data into clear, actionable intelligence that drives business performance and strategic outcomes.

Day-to-day, you’ll develop and enhance reporting frameworks, analyse data to identify trends and opportunities, and create impactful dashboards for stakeholders. You'll also explore innovative technologies, including AI, to continuously improve reporting capabilities and deliver accurate, trusted insights that add real business value.

Your responsibilities will include:

• Lead the development and continuous improvement of reporting, dashboards, and business intelligence capabilities to deliver actionable insights and support strategic decision-making
• Design and maintain reporting frameworks that translate complex data into meaningful performance metrics for leadership teams
• Maximise the value of the CRM platform by driving effective opportunity, pipeline, and customer management aligned to business objectives
• Ensure CRM data integrity through user support, governance, and the delivery of accurate reporting, forecasting, and business insights
• Drive process optimisation through automation, AI-enabled tools, and technology enhancements, leading improvement initiatives from concept to implementation
• Act as a trusted advisor to stakeholders across Growth, Opportunity Management, and Delivery functions, providing expert guidance and fostering collaboration to achieve business priorities

Essential experience of the Insights & Reporting Manager:

• Proven ability to analyse complex datasets, identify trends, and translate data into meaningful insights and recommendations that support strategic decision-making
• Experience using CRM platforms such as SAP C4C, Salesforce, or Microsoft Dynamics, with the ability to maintain data integrity, support users, and drive best-practice CRM processes
• Skilled in developing and delivering reporting frameworks, dashboards, KPI metrics, and business intelligence solutions that provide clear and actionable business insights
• Demonstrates a proactive approach to leveraging AI-enabled tools, automation, and technology enhancements to improve reporting, analysis, and operational efficiency
• Strong stakeholder management skills, with the ability to build relationships, influence decisions through expertise, and collaborate effectively across multiple business functions
• Experience developing performance measures, forecasting models, and planning processes to support pipeline reviews, business performance monitoring, and informed decision-making

Essential qualifications for the Insights & Reporting Manager:

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Malvern site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected.

The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK’s defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security.

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Our Recruitment Process:

At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported.

We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities.

We encourage applications from all candidates and are a disability confident committed employer.

If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing .

One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.

Our Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community