Insight Manager

The William Reed Group; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global media group is seeking an Insight Manager to create actionable insights from data, combining storytelling and analysis for the Foodservice and Hospitality sectors. The role involves project management, data visualization, and collaboration with various teams. Candidates should have strong data analysis and communication skills, as well as a passion for the food and drink industry. This position allows for hybrid working in London, with competitive benefits.

Benefits

25 days annual leave plus bank holidays

Cultural celebration day or birthday off

Volunteer day for charity

Contributory Pension

Life Assurance Scheme

Wellbeing benefits

Qualifications

• Experience in consultancy, agency, FMCG, or foodservice.
• Passion for food & drink; keen interest in hospitality.
• Outstanding attention to detail.
• Ability to present data effectively.
• Excellent teamwork and collaboration skills.

Responsibilities

• Create reports using data visualisation and storytelling.
• Drive foodservice market expertise and strategical insights.
• Ownership of market intelligence and forecasting.
• Represent the insight team at events.
• Manage projects from proposals to delivery.

Skills

Data visualisation

Storytelling techniques

Communication skills

Research methodologies

Data analysis

Organisation skills

Microsoft Office

Tools

Excel

PowerBI

Python

Job description

We are a global media group delivering exceptional content through events, digital, data & insight.

From agribusiness, ingredients and food processing, to retail, hospitality & fine dining – we provide the inspiration, insight and connections to power our customers’ success.

Lumina Intelligence are a highly ambitious, London-based, food & drink consultancy on a mission to inspire our customers with expert insight and world‑class data powered by analytical thinking, outstanding expertise, and leading technology.

We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London office and to work remotely for the rest of the week.

Position

Position: Full time – permanent

Location: London / Hybrid

We are looking for an Insight Manager who can create actionable insights from quantitative and qualitative data that inspires, tells a story and plays a part in Lumina Intelligence being the market leading, valued and trusted opinion for the Foodservice and Hospitality sectors.

A keen eye for detail and a love of numbers is vital for this role. The Insight Manager will need to enjoy the variety of data analysis and desk research, creating visually engaging reports, presenting insights at events, along with collaborating with clients, the Lumina Intelligence team and wider business to become a well‑known and regarded expert in the hospitality industry.

What you’ll be doing:

• Utilising storytelling principles and expert data visualisation to contribute to the creation of highly regarded market leading reports, that include cutting edge analysis and interpretation of data and research
• Shaping and driving Lumina Intelligence’s Foodservice market expertise. Creating actionable, deep and inspirational insights and recommendations that help clients build strategic plans for the out‑of‑home and hospitality markets
• Having ownership of market intelligence, market sizing products and future growth forecasting from an operator perspective using sector expertise and publicly available sources to update critical information and forecast future figures. Being an expert in analysing the financial landscape in which pubs, bars, and restaurants are operating in and drawing themes
• Representing the insight team at events, including being an ambassador for the Lumina brand and its insights externally, as well as presenting at Lumina’s quarterly food strategy forums
• Managing and overseeing client or syndicated projects from proposal stage through to client management and delivery. Ensuring high standards are met and projects are delivered on time, managing both internal and external expectations
• Owning your project workflow schedule to ensure the wider business is kept up to date. Reviewing, feedbacking, and quality controlling outputs created by other members of the insight team
• Working with sales, marketing and research & data teams to ensure content delivery is consistent across the business, delivered against key commercial targets, stays close to client feedback and changing demands, and that requests are delivered with quality, accuracy and on time
• Collaborating with other hospitality brands within William Reed such as MCA, The Grocer and Forecourt Trader

Requirements

What you’ll need:

• Proven experience is a similar or relevant role either in a consultancy, agency or working at a FMCG manufacturer, retailer or foodservice operator
• Passion for food & drink and a keen interest in the hospitality sector would be desirable
• A solid understanding of research methodologies and data analysis
• Outstanding attention to detail and confident in data visualisation and storytelling techniques with the ability to effectively explain and present data & insight in both written and verbal formats with an eye for design
• Comfortable with providing forecasts and overlaying them with evidence and opinion
• Excellent communication and teamwork skills with the ability to collaborate effectively and influence others, and play a part in creating a positive team culture
• Fantastic organisation skills and capable of working independently and managing own workload
• Excellent Microsoft Office skills, particularly using Excel, and experience using data visualisation and analysis platforms
• Advanced analytics and statistics experience using platforms such as Python and PowerBI is highly desirable, but not essential
• Willingness to travel to and present at events

Other information

Company Benefits and Initiatives Include:

• 25 days annual leave in addition to bank holidays – increasing by one additional day after 6 years, up to a maximum of 30 days.
• An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”.
• A volunteer day to take for supporting a chosen charity and giving back to the community.
• Opportunity for hybrid working
• Contributory Pension
• Life Assurance Scheme
• Group Income Protection
• Enhanced family-friendly leave pay entitlements
• Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools.
• Cycle to Work Scheme
• Electric Car Scheme

Why work for us

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.

We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.

If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.