Insight Analyst - 6 Month Fixed Term Contract

Trainline; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading rail travel company in the UK is looking for an Insights Analyst to support Communications and Government Relations teams. You will utilize your data analysis and visualization skills to drive impactful storytelling and support key business decisions. Ideal candidates have 2+ years of experience, proficiency in SQL and Python, and a creative mindset. Join us in empowering greener travel choices while enjoying excellent perks and career growth opportunities.

Benefits

Private healthcare

Dental insurance

Work from abroad policy

2-for-1 share purchase plans

EV Scheme

Qualifications

• 2+ years proven experience using analytics to drive business decisions.
• Ability to distil and communicate results of complex analysis clearly.
• Ability to navigate data sets of varying complexity and conduct analysis.

Responsibilities

• Driving ideation on data-led storytelling opportunities.
• Ensuring right data analysis for key calendar moments.
• Mining data to identify trends in consumer behaviour.

Skills

Data analysis

Data visualization

SQL

Python

Communication

Tools

Tableau

Spotfire

Power BI

Job description

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline 🚄

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco‑friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

As an Insights Analyst at Trainline

You will be involved in driving data‑led storytelling that supports our Communications, Industry Relations and Government Relations teams, across multiple geographies including the UK, France, Spain, Italy and the US. You will have a creative mindset, deep diving into our extensive pool of data to find the right data points that tell the right stories, working with the wider team to drive our market prominence, business narrative and reputation within the rail industry and government.

You will be part of the Corporate Affairs team, with a dotted line into the Trainline data organisation which consists of Data Science, Machine Learning, Data Engineering, Business Intelligence and Data Product Management. Both the Corporate Affairs and data team sit at the forefront of Trainline’s growth and market position as we work towards our goal of empowering greener travel choices.

The role will initially be a 6 month fixed term contract and we are ideally looking for someone who can start immediately.

As an Insights Analyst you will… 🚄

• Actively driving ideation on data‑led storytelling opportunities based on an in-depth understanding of Trainline’s data and insights
• Ensuring we have the right data analysis to support key calendar moments and sales moments, including passenger increase numbers, price movements and key routes
• Maximizing all newsjacking opportunities and supporting the team in identifying and verifying the correct data points
• Mining data to identify trends and changes in consumer behaviour and uncover engaging angles

We’d love to hear from you if you have… 🔍

• 2+ years proven experience using analytics to drive business decisions
• Ability to distil and communicate results of complex analysis clearly
• Ability to navigate data sets of varying complexity/ambiguity and conduct analysis to derive clear insights and actionable results
• Strong communication skills
• Strong data visualisation skills using tools like Tableau, Spotfire, Power BI, etc.
• Strong SQL skills required
• Experience in Python
• Tech Stack: SQL, Python, R, Tableau, AWS Athena + More!
• Ideally a creative mind and head for news, helping us to uncover great rail stories to tell across the press, industry and government

More information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2‑for‑1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family‑friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

Our values

• Think Big – We're building the future of rail
• ✔️ Own It – We focus on every customer, partner and journey
• 🤝 Travel Together – We're one team
• ♻️ Do Good – We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity – gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!