Inside Technical Sales

Omega Resource Group; England; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

A leading engineering organization based in Cirencester is looking for an Inside Technical Sales professional. In this role, you will oversee sales activities for a defined customer region, serving as the primary internal contact. Key responsibilities include managing enquiries, producing quotations, and collaborating with engineering teams. The ideal candidate will have a technical background, strong communication skills, and a commitment to excellent customer service. Benefits include hybrid working options and an 8% company pension scheme.

Benefits

Hybrid working: 3 days in the office, 2 days from home

Company Pension scheme starting at 8%

33 days annual leave including bank holidays

4x salary Death in Service

Qualifications

• Apprenticeship in Mechanical Engineering or similar.
• Experience in sales or business development.
• Strong communication and customer service commitment.
• Strong multitasking and organisational skills.

Responsibilities

• Oversee all sales activity within assigned area.
• Manage incoming enquiries and handle customer issues.
• Follow up on quotations and seek new opportunities.
• Maintain sales and project data in the CRM.

Skills

Sales experience

Customer service

Technical understanding

Communication skills

Organisational abilities

Team-oriented

Education

Apprenticeship in Mechanical Engineering or similar technical field

Job description

Job Title: Inside Technical Sales

Location: Cirencester

Salary: £32,000-£40,000 (£40,000-£50,000 OTE)

Contract: Permanent

Role Overview

Are you a technically minded salesperson who enjoys supporting customers, building strong relationships, and spotting new commercial opportunities? Our client, a highly regarded engineering organisation based in Cirencester, is looking for an Inside Technical Sales professional to join their expanding team. In this role, you'll take ownership of a defined customer region, acting as their main internal point of contact while working closely with Area Sales Managers, engineering teams, and other commercial colleagues. It's a great opportunity for someone who thrives at the intersection of customer service, technical understanding, and sales development.

Key Responsibilities

• Oversee all sales activity within your assigned geographical area, while supporting the wider sales team where needed.
• Act as the primary internal contact for customers, ensuring a smooth, responsive, and personable service.
• Manage incoming enquiries, prepare quotations, process orders, and handle customer issues efficiently.
• Produce supporting documentation and keep all relevant departments up to date with customer developments.
• Collaborate with the commercial team to resolve technical discrepancies across customer orders.
• Follow up on quotations and actively seek out new opportunities, including value‑added and NCD sales.
• Build your understanding of products, applications, markets, and competitors to improve sales outcomes.
• Share successful application insights to help drive wider commercial performance.
• Offer technical and commercial support to customers and internal teams when required.
• Champion products and solutions to help grow the profitability and performance of your account base.
• Work with Engineering and Systems teams to deliver effective application‑based solutions.
• Attend customer visits, product demos, and exhibitions alongside Account Managers.
• Maintain accurate and up‑to‑date sales and project data within the CRM system.

Key Experience & Qualifications

• Apprenticeship in Mechanical Engineering, or a similar technical field.
• Proven experience or keen to learn in sales, business development, or marketing—ideally within process automation or control.
• Strong communication skills with a genuine commitment to excellent customer service.
• Confident multitasker with strong organisational abilities.
• Proactive, team‑oriented, and commercially aware.

Benefits

• Hybrid working: 3 days in the office, 2 days from home (Wednesdays are mandatory office days).
• Company Pension scheme starting at 8%.
• 33 days annual leave including bank holidays.
• 4x salary Death in Service.

For more information on this role, please contact Ben Dawson on (phone number removed) or send copy of your CV to (url removed).