Inside Sales Team Leader — Elevate Customer Experience

Computacenter AG & Co. oHG; City of Edinburgh; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global IT services provider is seeking a Team Leader for their Inside Sales division in Edinburgh. This role involves managing and developing team members to deliver an excellent customer experience from pre-sales through delivery. The ideal candidate will have previous management experience and strong organizational skills. Join a company that plays a vital role in digital transformation for over 20,000 clients worldwide.

Qualifications

• Previous people management experience in an administration environment.
• Demonstrates good time management and self-organization.
• Ability to build and maintain cross-functional relationships.

Responsibilities

• Accountable for customer experience from pre-sales to delivery.
• Participates in recruitment and organizes team performance.
• Ensures compliance with processes and adherence to policies.

Skills

People management experience

Time management

Solution-oriented work

Cross functional relationships

Influencing decision makers

Tools

SAP

Salesforce

MS Office

Job description

A global IT services provider is seeking a Team Leader for their Inside Sales division in Edinburgh. This role involves managing and developing team members to deliver an excellent customer experience from pre-sales through delivery. The ideal candidate will have previous management experience and strong organizational skills. Join a company that plays a vital role in digital transformation for over 20,000 clients worldwide.