Inside Sales Specialists

Yolk Recruitment Ltd; Pontypridd; Hybrid; GBP 26,000; Full time

Job summary

A dynamic recruitment agency is seeking an Inside Sales Coordinator to support global sales operations. Based in Treforest with hybrid working, the role requires a proactive individual with experience in sales or admin. Primary responsibilities include managing customer relationships and providing administrative support. The ideal candidate will possess strong organisational skills and a results-driven mindset. Salary is up to £26k, with clear progression opportunities and a collaborative culture.

Benefits

Hybrid working model

Clear progression pathway

Supportive working culture

Qualifications

• Experience in admin, sales, marketing, or customer service environment.
• Strong attention to detail is essential.
• Proactive approach to problem-solving with a results-driven mindset.

Responsibilities

• Build and maintain customer relationships through professional communication.
• Provide administrative support including quotations and documentation.
• Qualify and nurture leads generated from marketing campaigns.

Skills

Excellent communication

Organisational skills

IT proficiency

Customer relationship building

Problem-solving

Education

Science-related degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Inside Sales Coordinator – Location: Treforest (Hybrid). Salary: £26k. Yolk Recruitment is looking for a proactive and organised Inside Sales Coordinator to join their growing commercial team. This is an excellent opportunity for someone with a sales or admin background and a passion for customer engagement and commercial success to play a key role in supporting global sales operations.

Responsibilities

• Building and maintaining excellent customer relationships through clear, professional communication.
• Providing vital administrative support to Business Managers, including quotations, invoicing, and documentation.
• Processing and following up on sample and lab work requests.
• Qualifying and nurturing leads generated from marketing campaigns, exhibitions, and online activity.
• Managing and progressing smaller commercial opportunities.
• Supporting the overall sales forecast, particularly for non-strategic accounts.
• Handling incoming enquiries via phone and email and identifying potential growth opportunities.
• Collaborating with regulatory and sales teams to ensure accurate and timely communication with customers.
• Assisting with pricing updates and annual revisions for designated customer accounts.

Qualifications

• A science-related degree (ideal).
• Experience in admin, sales, marketing, or customer service environment.
• Excellent administrative and organisational skills with strong attention to detail.
• Confident communicator with the ability to build positive relationships internally and externally.
• IT proficiency, including Microsoft Outlook, Word, and Excel.
• A results-driven mindset with a proactive approach to problem-solving.

Benefits

• Salary up to £26k
• Hybrid working model
• Clear progression pathway
• Supportive, collaborative working culture with opportunities for professional growth.