Inside Sales Specialist

CIBTvisas, Inc; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

Auto-enrolment pension (3% employer /

5% employee contribution)

Life assurance (4x salary)

Enhanced sick pay and family leave

Employee referral program

Recognition awards (Above & Beyond)

Long service awards

Job summary

CIBTvisas, Inc. is hiring an Inside Sales Specialist to bridge marketing and sales activity from London. You will generate and manage marketing-qualified leads, conduct proactive outreach, and book appointments for senior sales on SME opportunities.

You will also support marketing initiatives, and ensure accurate sales pipeline management in Salesforce while coordinating with local operations for new accounts and client success.

Qualifications

• Strong communication and interpersonal skills.
• Proactive outreach and lead follow-up experience.
• Ability to manage multiple tasks and meet targets.

Responsibilities

• Follow up on MQLs promptly and professionally.
• Conduct outbound outreach via calls, emails and digital channels (≥75 touches/week).
• Qualify prospects and identify SME opportunities or referrals to senior sales.
• Assist in selling to SMEs and handover to account teams.
• Support contract signing and onboarding for SMEs.
• Coordinate with operations to implement new accounts and ensure service readiness.
• Maintain accurate CRM data in Salesforce and track activity.
• Monitor KPIs and contribute to revenue targets.

Skills

Communication skills

Active listening

Coachable

Goal oriented

Organised

Tech-savvy

Relationship building

Self-starter

Team player

Stakeholder management

Tools

Salesforce

Microsoft Office

Teams

Excel

PowerPoint

Job description

Job Category: Business Development & Client Services

Requisition Number: INSID004801

• Full-Time
• Remote

Locations

Showing 1 location

Building 2, Moretown, Floor 5
4 Thomas More Street
London, LON E1W1YW, GBR

The Inside Sales Specialist role is critical in bridging marketing activity with sales execution. The successful candidate will generate and manage marketing-qualified leads (MQLs), conduct proactive outreach, book appointments for senior sales colleagues on larger enterprise opportunities, and directly sell to small-to-medium enterprise (SME) clients.

The successful candidate will also play an active role in supporting marketing initiatives and ensuring accurate sales pipeline management through Salesforce.

Key Responsibilities

Lead Management & Prospecting

• Follow up on marketing-qualified leads (MQLs) promptly and professionally.
• Conduct outreach to new prospects via outbound calls, emails, and digital channels, with a minimum of 75 outreaches per week.
• Qualify prospects effectively and identify potential opportunities for SME sales or referral to senior sales colleagues.
• Assist in selling to small and medium-sized SME clients, typically between 10 and 150 matters per year.
• Support the contract signing process for SMEs and ensure a smooth client handover.
• Collaborate with local operations teams to implement new accounts, ensuring service readiness and client satisfaction.
• Maintain accurate and timely updates in Salesforce CRM, including pipeline, opportunity stages, and activity tracking.
• Monitor KPIs and contribute to the team’s overall revenue targets.

Marketing & Events Support

• Follow up with event attendees and digital marketing campaign respondents to convert interest into opportunities.
• Work closely with senior sales team members to identify cross-sell and upsell opportunities within existing accounts.
• Share insights from client interactions to help refine go-to-market strategies.
• Stay up to date on trends in global mobility, relocation, and immigration to communicate value to prospects and clients.

Key Performance Indicators (KPIs)

• 75 outbound touches, including calls and emails, per week.
• 2 qualified appointments booked per week for senior sales.
• Accurate, timely, and complete CRM data entry in Salesforce.

Professional Development

• The company believes in continuous training and development for its consultants to stay at the forefront of global immigration.

Candidate Profile

We are looking for a driven, people-focused individual who thrives in a fast-paced sales environment. The ideal candidate will bring strong communication skills, curiosity, and a results-driven mindset.

• Strong conversational and interpersonal skills, with the ability to engage prospects and build rapport quickly.
• Active listener who understands client needs and tailors conversations accordingly.
• Coachable, with a growth mindset and willingness to learn, take feedback, and continuously improve.
• Goal-oriented and results-driven, with motivation to meet and exceed targets consistently.
• Highly organised, with the ability to manage multiple leads, tasks, and priorities effectively.
• Tech-savvy, with experience using Microsoft Office, including Teams, Excel, Word, and PowerPoint, and comfort navigating administrative systems.
• Proven performer with a track record of hitting and surpassing individual or team goals.
• Self-starter with team spirit, able to work independently while contributing to team success.
• Relationship-builder with strong ability to engage a range of stakeholders, from small businesses to enterprise-level clients.
• 25 days annual leave plus bank holidays
• Auto-enrolment pension scheme (3% employer contribution / 5% employee contribution)
• Life assurance (4x annual salary)
• Enhanced sick pay and family leave
• Employee referral program
• Recognition awards (Above & Beyond)
• Long service awards

About Us

CIBT is a leading global provider of immigration and visa services for corporations and individuals, operating in 25 countries worldwide. With more than 30 years of experience, CIBT is the trusted service provider to many of the world’s leading companies, including a majority of the Fortune 500.

CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase, a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide, and CIBTvisas, a market leader in business and travel visa services for both corporate and individual clients.

Through its global expertise and extensive network, CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast, convenient, and secure manner.

CIBT is committed to building a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, ethnicity, national origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, marital or family status, veteran status, genetic information, or any other characteristic protected by applicable local law.

CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation, please contact us at [e-mail] .