Inside Sales Representative

Line Up Aviation; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an Inside Sales Representative to join their team near Heathrow. The role involves managing customer accounts, supporting the sales team, and delivering exceptional service. The ideal candidate should have inside sales experience, be customer-focused, and possess strong communication skills. Attractive benefits included, such as private medical and a pension scheme.

Benefits

Private Medical Insurance

Dental Insurance

Enhanced Pension Scheme

Life Assurance cover

Free onsite parking

Qualifications

• Prior experience in inside sales will be very beneficial.
• Can thrive in a fast-paced, team-oriented environment.
• Ability to multi-task and deal with high levels of customer queries.

Responsibilities

• Respond promptly to customer enquiries and complaints.
• Maintain up-to-date knowledge of products across divisions.
• Identify new business opportunities and act upon them.

Skills

Customer-focused

Organisational skills

Detail-oriented

Strong communication skills

Proactive mindset

Job description

Overview

Are you either:

• An experienced Aviation Industry Components Sales Support professional looking to develop your career within the aviation industry? Or;
• A confident Sales Office Support with a thirst for learning & progression, who would like to move into this environment?

Our client, a leading global Aviation Parts Supply business, is seeking a motivated Inside Sales Representative to join their team near Heathrow. In this role you will play a crucial role in driving sales and revenue by managing customer accounts, supporting the external sales team, and delivering first-class customer service. You'll be at the heart of a collaborative team, engaging with clients on the phone & by email, and internal departments to ensure smooth, successful transactions, upselling, cross-selling, researching, reporting and contributing to long-term business growth.

Role: Inside Sales Representative (permanent)
Location: Close to Heathrow Airport
Salary: 30K - 40K DOE

Main Responsibilities

• Respond promptly to customer enquiries and complaints, collaborating with Sales, Product Line, Quality Control, Warehouse, and Accounts teams.
• Maintain up-to-date knowledge of products across all divisions - Engine, Airframe, and Distribution.
• Handle customer questions regarding orders, invoices, shipping, and documentation with efficiency and professionalism.
• Accurately log all customer interactions, including 'no quotes′, in the system.
• Follow up on all quotations with courtesy calls to maximise conversion.
• Monitor and respond to all online sales platforms.
• Identify new business opportunities and act upon them.
• Meet and exceed individual and company sales targets and KPIs.
• Actively promote new product offerings, particularly in distribution.
• Process all purchase orders on the day of receipt and ensure timely customer confirmations.
• Maintain strong communication with customers to build lasting relationships and ensure satisfaction.
• Work closely with the finance team to ensure accounts remain within terms of business.
• Prepare and deliver reports weekly/monthly or as required.
• Participate in occasional travel or customer visits as needed.

Ideal Candidate Profile

• Prior experience in inside sales will be very beneficial.
• Highly customer-focused, organised, and detail-oriented.
• Demonstrates strong communication skills, both written and verbal.
• Can thrive in a fast-paced, team-oriented environment.
• Has a proactive mindset with the ability to identify and act on new opportunities.
• Ability to multi-task and deal with high levels of customer queries.
• Ability to prioritise tasks and deliver under pressure.
• Analytical with a high level of detail
• Dependable and reliable, supporting other members of the team
• Honest and open attitude
• Confident personality, with a positive and energetic attitude.

Additional information

• Mon - Fri working week
• Free onsite parking and excellent public transport links
• Attractive benefits package including Private Medical & Dental Insurance, Enhanced Pension Scheme, Life Assurance cover, etc.
• Training and development opportunities

Candidates must already hold the right to live and work in the UK at the time of application. No sponsorships can be provided, now or in the future.

If you are interested in applying for this position and you meet the requirements, please apply immediately.

Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

Line Up Aviation is a recruitment agency.