Inside Sales Representative

Finning; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading industrial services company in Cannock is seeking an Inside Sales Representative to manage and grow customer accounts. The role involves building strong relationships and delivering exceptional service to UK-based customers. The ideal candidate will possess excellent communication and organisational skills, thrive in a sales environment, and have a passion for customer care. Additional benefits include a competitive salary, commission, and a comprehensive benefits package.

Benefits

Competitive salary

Commission

25 days holiday + bank holidays

Up to 7% pension

Life insurance

Comprehensive benefits package

Opportunities for professional growth

Qualifications

• Experience in telesales or a sales environment preferred.
• Ability to work independently while thriving in a collaborative team.
• Understanding of database marketing and customer segmentation.

Responsibilities

• Manage and grow existing customer accounts.
• Act as the primary point of contact for tailored advice.
• Generate leads and schedule appointments for field sales.

Skills

Sales orientation

Communication skills

Organisational skills

Interpersonal skills

Proficiency in Microsoft Office

Job description

Description

Are you a confident communicator with a passion for sales and customer care? The Inside Sales Representative is the primary point of contact for our customers, building strong relationships and driving growth through proactive engagement.

In this role, you will manage a portfolio of UK-based customers, identify opportunities for growth, and deliver exceptional service throughout their technology journey. If you thrive in a fast-paced, team-oriented environment and love turning conversations into results, we want to hear from you!

Key Responsibilities

• Manage and grow existing customer accounts, ensuring accurate data and strong relationships.
• Act as the primary point of contact, offering tailored advice and support.
• Generate leads, qualify prospects, and schedule appointments for field sales.
• Collaborate with the wider sales team to deliver customer excellence.
• Promote marketing campaigns, events, and SITECH technologies.
• Plan and maintain effective call cycles to meet customer needs.
• Handle inbound calls and online leads, ensuring timely follow-up.
• Use tools like Glenigan to support sales activity and lead generation.

Knowledge, Skills and Experience

• Strong sales orientation and a professional telephone manner.
• Excellent communication, organisation, and interpersonal skills.
• Proficiency in Microsoft Office and a willingness to learn new systems.
• Experience in telesales or a sales environment (preferred).
• Understanding of database marketing and customer segmentation.
• Ability to work independently while thriving in a collaborative team.

What We Offer

In addition to a competitive salary, commission, 25 days holiday + bank holidays, up to 7% pension and life insurance, you will benefit from:

• A comprehensive benefits package
• A supportive and collaborative work environment

Opportunities for professional growth and development

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and / or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations / adjustments to individuals with disabilities. If you require an adjustment / accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.